Tim Winter

Professional and compassionate people that don’t mind helping you with your car troubles any given day helping you with your car troubles any given day More

by anotherdayhello83 Verified Customer Verified Customer

Report | Print

Went in for a oil change. It was a very smooth check in, the updates by text were great. I was in and out in less than an hour. It was a very smooth check in, the updates by text were great. I was in and out in less than an hour. More

by autumnluthardt Verified Customer Verified Customer

Report | Print

Always willing to help fit my schedule I’m active duty military and very grateful for the help. military and very grateful for the help. More

by mmiller1896 Verified Customer Verified Customer

Report | Print

Very communicative and let me know all of my options but also didn’t pressure me into purchasing anything I didn’t want to also didn’t pressure me into purchasing anything I didn’t want to More

by bleigh1996p Verified Customer Verified Customer

Report | Print

Here's a suggested rating you could use: --- **Rating: ★☆☆☆☆** I had a very disappointing experience with this dealership. Communication with my senior service manager was seve use: --- **Rating: ★☆☆☆☆** I had a very disappointing experience with this dealership. Communication with my senior service manager was severely lacking. My vehicle was in their shop for two weeks, and not only 1 of the addressed issues were fixed, but I now have a new transmission installed, and the mechanic seems hesitant to work any other components of the vehicle. I've dealt with various dealerships for service, and this has been by far the worst experience I've had. More

by navymaa76 Verified Customer Verified Customer

Report | Print

I brought my Jeep in for a recall. I have more problems now than when I brought it. I get a clutch over heating error with is what the recall was for. My backup camera doesn’t work and I have more problems now than when I brought it. I get a clutch over heating error with is what the recall was for. My backup camera doesn’t work and now it’s telling me to service the transmission. There were no issues prior to bringing here. More

by drdennler Verified Customer Verified Customer

Report | Print

I went to have oil change to my vehicle and the quick service was great. All persons was extremely helpful and nice. Thank you service was great. All persons was extremely helpful and nice. Thank you More

by teamwooten10 Verified Customer Verified Customer

Report | Print

Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More

Report | Print

My last visit to the service center started out pretty rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that i rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that if problem happened again, a major replacement would be done and at no cost to me. At the end of my day that day. Tim Winter went above and beyond. He is a shining star. More

by VERONICA.L.OSBORN Verified Customer Verified Customer

Report | Print

The work that was conducted did not solve the problems for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a half. More

by ktukes Verified Customer Verified Customer

Report | Print