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Tim Wilkins
Tim Wilkins at James Wood AutoPark
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Tim Wilkins

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
192 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

25 yrs, 11 mos

4.8

192 Reviews

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192 Reviews of Tim Wilkins

November 25, 2024

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Employee Rating

My 2024 Silverado started having transmission problems the day after my software update. 3 different times it wouldn't shift into reverse. Also, it showed reduced acceleration, or something similar to tha More

by rguditis5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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November 23, 2024

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Tim is the best advisor. He has taken care of me and my vehicle service for a few years now. I wouldn’t want anyone else as my advisor. More

by rachylm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 22, 2024

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Scheduling was easy, and the truck was repaired on time , good job by everyone involved More

by winkleyjim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that scheduling your truck's repair was easy and that the service was completed on time. Our team at James Wood Chevrolet Denton strives for excellence, and your feedback is much appreciated. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 21, 2024

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Excellent experience. Charles was very helpful dealing with our accident. I would highly recommend him for his professionalism and friendly demeanor. More

by jwr909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Charles Schwarze

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Nov 22, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with Charles at James Wood Chevrolet Denton. His professionalism and friendly attitude truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

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The service center is always clean and comfortable and the staff is knowledgeable and polite and friendley More

by WINDMILL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Phillip Surles, Mike White, Jarrett Abel, Dustin List, Taylor Adams, Rachel Alvey

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Nov 19, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about our clean and comfortable service center, as well as our knowledgeable and friendly staff. At James Wood Chevrolet AutoPark, we strive to provide an exceptional experience for all our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

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Tim did a great job of keeping me informed on the status of my vehicle and it was finished on time. More

by Joshua
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 19, 2024

James Wood AutoPark responded

Thank you for your wonderful review, Joshua! We're thrilled to hear that Tim kept you informed about your vehicle's status and that it was finished on time. At James Wood AutoPark, we strive to provide excellent service, and your feedback is much appreciated. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

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Employee Rating

Tim and the rest in Service are the best, and they have been for years More

by agannon59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about our service team at James Wood Chevrolet Denton. It's always our goal to provide the best experience for our customers, and we're glad to hear you've had that consistently over the years. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 12, 2024

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Employee Rating

Quick and professional, courtesy ride was nice. Free water, coffee, and snacks in the Waiting room. More

by JSMECHAC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us! We're glad to hear that you found the service at James Wood Chevrolet Denton to be quick and professional. We're always happy to provide complimentary refreshments and a courtesy ride for our valued customers. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

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My service writer, Tim W. Is the reason I buy cars from James Wood and he's the reason I let them service my vehicles. More

by PAUL.GWEN3623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Tim has made such a positive impact on your experience at James Wood Chevrolet Denton. It's great to know that his dedication has influenced your decisions to buy and service your vehicles with us. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

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Employee Rating

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gattenby, Alex Gipson, Jarrett Abel, Samantha Oliphant, Jared Laska, Robert Cook, Franklin Wood, Taylor Adams, Rachel Alvey

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Nov 13, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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