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Tim Wilkins

Overview Reviews (318) Inventory (498)

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Tim Wilkins

Tim Wilkins | Page 13

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

318 Reviews

Overview Reviews (318) Inventory (498)

Dealership Experience

6 yrs, 8 mos

Industry Experience

27 yrs, 4 mos

4.8

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Tim Wilkins

December 22, 2024

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Employee Rating

Everything was good when my car was ready I only had to wait a couple of minutes for them to bring it up. Fixed my car’s issue in a timely manner for as busy as they stay wait a couple of minutes for them to bring it up. Fixed my car’s issue in a timely manner for as busy as they stay More

by CHRIS.D1968

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 24, 2024 -

Tom Clark Auto Park responded

Thank you for your review, Chris! We're glad to hear that your car's issue was resolved in a timely manner and that the wait was minimal. At James Wood Chevrolet Denton, we strive to provide efficient service, even during busy times. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2024

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Employee Rating

I know I’ve purchased at least 12 vehicles at James Wood Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenb Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenby. These staff members set an extremely high professionalism, courtesy, caring, friendly, and most knowledgeable experience each and every visit. They go above and beyond from start to finish in every buying experience. My dealings with the service is always on time and completed expeditiously. I definitely recommend James Wood Dealerships to family, friends, and anyone willing to accept the highest opportunity for a fantastic automotive experience. More

by aylfj

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Gattenby, Greg Spurgeon, Dee Ann Potendyk, Noah Gattenby, Trish Cheaney, Pasque Perez, Edward Munez, Art Williams, Rachel Alvey , Cath Spurgeon

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Dec 16, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Denton and are thrilled to hear about your positive experiences with Cathy, Greg, Jason, and Noah. Our team works hard to provide exceptional service and it's great to know that we have met your expectations time and again. We look forward to assisting you with your automotive needs in the future and appreciate your recommendations to friends and family! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

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Employee Rating

Got my oil change done quickly and I was on my way. Greeted and friendly employees Greeted and friendly employees More

by ksc0516

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're glad to hear that you had a quick and pleasant experience during your oil change at James Wood Chevrolet Denton. Our team always strives to provide friendly service, and we appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

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Employee Rating

Warranty repair was handled smoothly. Appreciate Tim's work in ovation GM approval and backordered parts. Appreciate Tim's work in ovation GM approval and backordered parts. More

by matt@mattdenney.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2024 -

Tom Clark Auto Park responded

Thank you, Matt, for your wonderful review! We're thrilled to hear that your warranty repair was handled smoothly and that Tim was able to assist you with the GM approval and backordered parts. We appreciate your recognition of our team's efforts. We look forward to seeing you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

December 09, 2024

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I’ve bought my vehicles from James wood for 23 years and one of the reasons I keep coming back is because of the excellent service department…. one of the reasons I keep coming back is because of the excellent service department…. More

by cmlprimo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood AutoPark over the past 23 years. It's fantastic to hear that our service department has kept you coming back. We look forward to continuing to serve you and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

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Employee Rating

Great service friendly Service timely always use james wood for ny maintain would not use any other dealers wood for ny maintain would not use any other dealers More

by VICKIE.BOYER1955

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Tom Clark Auto Park responded

Thank you, Vickie, for your wonderful review! We're thrilled to hear that you consistently receive great service and find our team friendly and timely. We appreciate your loyalty to James Wood Chevrolet Denton for all your maintenance needs. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

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Employee Rating

The service department was very cordial and fast. They had my vehicle ready in an hour. They are also very good at making the customer aware of issues that need to be addressed They had my vehicle ready in an hour. They are also very good at making the customer aware of issues that need to be addressed More

by CLIFFORDDWILSONII

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jarrett Abel

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Dec 09, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you found our service department at James Wood Chevrolet Denton to be cordial and efficient. It's great to know that we were able to get your vehicle ready quickly and keep you informed about any necessary issues. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2024

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Employee Rating

Buying my truck was a pleasant experience! Bryan in sales was great! Dan in finance was amazing, he truly cares about his customers and Tim from the service department always makes me feel lik Bryan in sales was great! Dan in finance was amazing, he truly cares about his customers and Tim from the service department always makes me feel like family! I 100% recommend James Wood GMC. More

by samanthastern21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Buckhanan , Alex Gipson, Don Litoff

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Dec 05, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was pleasant, and that Bryan, Dan, and Tim made such a positive impact during your visit. At James Wood Chevrolet Denton, we strive to treat every customer like family. We appreciate your recommendation and look forward to welcoming you back for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

November 25, 2024

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Employee Rating

My 2024 Silverado started having transmission problems the day after my software update. 3 different times it wouldn't shift into reverse. Also, it showed reduced acceleration, or something similar to tha the day after my software update. 3 different times it wouldn't shift into reverse. Also, it showed reduced acceleration, or something similar to that. I called the dealership last Saturday and spoke to Tim Wilkins. Tim told me I could bring the truck in, but it would be 2 weeks before a technician could look at it. I bought this vehicle because my previous truck was getting old and I didn't want to start having problems with it. I don't have an extra vehicle, so I guess I'll keep driving it and hope it doesn't do further damage or leave me stranded somewhere. Totally unacceptable. More

by rguditis5

Verified Customer

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Recommend Dealer

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Nov 26, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues with your 2024 Silverado. We appreciate your feedback and want to ensure your vehicle is addressed as soon as possible. Please reach out to us directly at James Wood AutoPark, and we will do our best to assist you further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2024

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Employee Rating

Tim is the best advisor. He has taken care of me and my vehicle service for a few years now. I wouldn’t want anyone else as my advisor. He has taken care of me and my vehicle service for a few years now. I wouldn’t want anyone else as my advisor. More

by rachylm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 25, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Tim and are glad to hear he has taken great care of you and your vehicle at James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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