Tim Smith

Great customer service. Very helpful in answer questions. Trevor was outstanding to work with throughout the buying process. Would recommend to friends and family. Very helpful in answer questions. Trevor was outstanding to work with throughout the buying process. Would recommend to friends and family. More

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Bob Allen Ford was great to work with. Very easy going, not pushy and knowledgeable. The entire process from start to finish was a breeze. Very easy going, not pushy and knowledgeable. The entire process from start to finish was a breeze. More

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I have personally bought 3 vehicles from Dylan and Bob Allen Ford. I could not be happier. Dylan is as professional as it gets. He is honest, caring, and just wants people have a great experience from the Allen Ford. I could not be happier. Dylan is as professional as it gets. He is honest, caring, and just wants people have a great experience from the time they walk in the doors of Bob Allen to when they leave. I will never buy another vehicle from anyone else. When my wife and I felt like there was no way we could afford the right car for our family, he worked tirelessly to find the perfect car for us, within our budget. God bless you Dylan! More

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Dylan made the car/truck buying experience very easy and enjoyable, I would recommend Dylan to anyone that is looking for a honest, up front, and friendly salesperson. enjoyable, I would recommend Dylan to anyone that is looking for a honest, up front, and friendly salesperson. More

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Will never recommend Dec 29th Traveled 2 hours to this dealership to look at trading into an F-250. Explained to them the issues I had with another dealership undercuttin Dec 29th Traveled 2 hours to this dealership to look at trading into an F-250. Explained to them the issues I had with another dealership undercutting the value of my vehicle (by $6,000 by saying it was clean and offering me rough trade) at first at $12,500 and after using NADA offering me rough value of $15,500. Both Michael and Tim said my trade was clean both before and after their test drive. We looked into financing through them due to my bank being closed at the time of my arrival but found most other lenders to be closed at that time as well. I was told they would see what they could do and get a hold of me by 10AM the following day Monday (Dec 31) to discuss trade value (REMEMBER THIS) Dec 31st I recieved no call at 10AM. I emailed Mikael at 12PM asking if he had heard anything from any of their banks, but recieved no answer. I followed up at 1 and finally 2 which I talked to Tim who explained that they were waiting on one other bank to reply and that I should hear back by 2:30PM. At 5PM I recieved a call from Mikael explaining that they were having trouble finding a bank to finance through due to my negative equity. Mikael explained that my trade value was $14,000 (once again under rough trade value). I reminded Mikael that I was already preapproved through Advancial Bank and that that didn't matter because I wasn't trading in my truck for under what it was worth. Mikael told me that "everyone has their opinions as to what it's worth and the internet isnt always accurate" and that "you gotta give what you can and still be able to profit". Mikael also had the nerve to tell me that they thought my the bank my preapproved loan was through was a scam because they had never heard of it. I will not return nor will/would I recommend this dealership to anyone. See pictures in comments. I went there and even agreed to pay asking price for their vehicle but they would not give me fair trade on my vehicle. More

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Always Great I have been going to Bob Allen for 4 years now for all my cars. Always a great experience. Highly recommend. I had tried 3 other dealers and have s I have been going to Bob Allen for 4 years now for all my cars. Always a great experience. Highly recommend. I had tried 3 other dealers and have set on coming here. More

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Excellent service overall! The work needed on my vehicle was performed in a timely manner. I did not have to wait for someone ‘forced’ to recognize me in the dealership. Keep it The work needed on my vehicle was performed in a timely manner. I did not have to wait for someone ‘forced’ to recognize me in the dealership. Keep it up and more women will talk among themselves and make your dealership their chosen destination!!! It is traditionally hard for a woman to buy a vehicle and no amount of advertising will sway us. We count on each other to spread the word about the ‘good ones’ to shop at. Keep up the good work! More

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Awesome Experience Another awesome car buying experience with Bob Allen Ford and their employees top to bottom! Brad has created an excellent organization and have foun Another awesome car buying experience with Bob Allen Ford and their employees top to bottom! Brad has created an excellent organization and have found them to be very easy to purchase a vehicle. Darryl is always very thorough and will go the extra mile to make certain you are pleased! Please keep up the very positive experience! More

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As always great service would not go anywhere else With the quality of service and friendly people why would you go anywhere else. Absolutely the best in everything they do. I recommend this dealer t With the quality of service and friendly people why would you go anywhere else. Absolutely the best in everything they do. I recommend this dealer to all my friends and family. Mark More

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The overall sales experience was very good. Travis and Dale listened, were patient when we changed from one model to another, and explained everything. Very knowledgeable! Attention to detail was great. W Dale listened, were patient when we changed from one model to another, and explained everything. Very knowledgeable! Attention to detail was great. We'll be back again. More

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