Tim Smith | Page 2

I have purchased cars from Bob Allen Ford for many, many years and have always been extremely satisifed each and everytime. However, when I went into the dealership this time the level of product from the years and have always been extremely satisifed each and everytime. However, when I went into the dealership this time the level of product from the manufacturer, the entire newly remodeled dealership, dealership customer service and overall professionalism has been taken to a whole NEW level customer accomodation ans satisfaction. I truely believe that they were there to serve me and my needs and I would challenge anyone looking for a new or used vehicle to experience what they have to offer. I am 43 and have purchased a lot of vehiles in my life, everything from the $200 beater car that barely made it home and never ran again to the brand new luxury model cars. But when I went in looking for a new car this time I needed a car that was fuel efficient, well-equipped, family-friendly, spaciousness and sporty I found it on the showroom floor literally. Sitting there was my 2012 Ford Fusion SE in Steel Blue, it is the one in the commerical running now with the owner Brad Hewlett talking about the dealership. It is in the background over his left shoulder behind the orange BOSS 302 Shelby 500 Mustang. The car was perfect, not some base-model with nothing on it where the price goes up $5,000 just to get a/c and radio. A well-equipped beautiful car ready to go for anyone interested. I sat down with Ray Blanco and Rusty Nicholson and we discussed my needs and wants in a professional atmosphere, like a business meeting should be. We agreed on a course of action and determined that the Fusion over the Focus had a better incentive package for my financial position verses the Focus. I test drove a V6 and a inline 4-cyl and choose the inline 4-cyl to get the better mileage. Surprisingly, the 4 cylinder is no slouch it gets great mileage but has power like a 6 cylinder when you need it. Smooth, roomy and very comfortable for me, I am a big and tall guy with a bad back so these issues are everything for me and the Fusion delivered in a big way. Ray and Tim Smith both talked about how they both own Fusions for their families and they have been extremely satisifed with their cars. The honesty and time they spent with me and my wife sold us on finalizing the deal. While completing the the financial package Greg Marquis was polite, honest, direct and sincere while getting everything setup with the bank. There was no hidden or questionable fees or confusing paperwork. In fact, he was able to improve the original deal which was considerably better than my research had indicated. The salesmen all stayed late on a Friday night to move all the other cars off the showroom floor to get my new car out and prepped for delivery that night. THEY EVEN DELIVERED IT TO ME WITH A FULL TANK OF FUEL !!!!!! Mind you we didn't even start to do paperwork until 500pm when my wife got off work that day, we were there until 800pm, thanks guys. If you need a economic car, a work truck like legendary F-150, a family car like my Fusion, luxury car like a Taurus or anything else I can not stress enought that you got to Bob Allen Ford and talk to them, no pressure or strong arming to do get a great vehicle. Also, ladies let me say while I am a man I always watch how sales people treat women, specificaly my wife. I feel 100% confident that if my wife needed to go to the dealership for any reason that they would show her the honesty, respect and courteasy she deserves. Bob Allen Ford competes on all levels for your business, the same as any luxury car dealer. With Bob Allen Ford you can save money, get World Class Customer Service and a 1st Class American vehilce made right here in America by Americans and your money will support the lcoal and national economy. Thank you very much Bob Allen and Ford for briniging the PRIDE back to the American Auto Maker, the American Auto Dealership and the American customer owning a World Class American Product !!! More

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I went into Bob Allen Ford knowing I needed to buy a car but unsure of whether I wanted a new car or a used car and which vehicle I wanted. Chris Scudiero was so patient and helpful. He listened to me, pr but unsure of whether I wanted a new car or a used car and which vehicle I wanted. Chris Scudiero was so patient and helpful. He listened to me, provided me with very good information, and showed me various vehicles until I made my final decision. Jay Petznick and Tim Smith were also very helpful. Someone was always available to help me, even when I showed up without an appoinment. Everyone was so friendly. They made a usually stressful situation (buying a car) fun. They gave me a fair offer, and I bought a 2012 Escape which I love. More

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This is by far the best auto dealer I have worked with. Great people and service!!! I highly recommend them and will return for my next auto purchase. Great people and service!!! I highly recommend them and will return for my next auto purchase. More

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Extremely friendly, cheerful, helpful and professional staff and operation. As a sales person, I appreciated their non-pressure sales method. Kelly suggested I take the car home for night "to try it on" staff and operation. As a sales person, I appreciated their non-pressure sales method. Kelly suggested I take the car home for night "to try it on". Good tactic. Now I look forward to coming back for regular oil changes and saying hello to my 'new' friends. More

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