Dealership Experience
19 yrs, 10 mos
Industry Experience
30 yrs, 11 mos
35 Reviews
Write a Review35 Reviews of Tim Russell
March 31, 2024
Excellent service and sales! We leased 2 2024 vehicles (hassle free) form Granite and we could not be more pleased. We will certainly re-lease from them again in 2027. We leased 2 2024 vehicles (hassle free) form Granite and we could not be more pleased. We will certainly re-lease from them again in 2027. More
Other Employees Tagged: Joe Briggs, Dave McBride, Serge Orlov, Elisa Sarah, Jon Koresky, Monica Torres , Ashley Carter
September 24, 2023
Tim and Peter were outstanding! They made our new car experience pleasant and smooth and we will recommend this dealership to our friends who are in the market They made our new car experience pleasant and smooth and we will recommend this dealership to our friends who are in the market More
Other Employees Tagged: Josh Simpson
August 17, 2023
Both the salesman, Tim, and the finance person, Patrick, were very helpful. Patrick especially went out of his way to make sure I understood all the papers I was signing, and the pros and cons of various ad were very helpful. Patrick especially went out of his way to make sure I understood all the papers I was signing, and the pros and cons of various add-ons. They also committed to following up with me on any questions. Although I live quite a distance from Granite, I’d consider getting service there due to their competence and commitment to customer service. More
Other Employees Tagged: Patrick in Finance
June 08, 2023
We found this dealership by happenstance, referred by my employer’s benefits website. The entire purchasing experience was great! By the time we arrived at the dealership the car was ready for a test drive, employer’s benefits website. The entire purchasing experience was great! By the time we arrived at the dealership the car was ready for a test drive, thanks Tim! Pricing was explained very clearly and we reached a deal very quickly. Patrick explained all the ins and outs about additional guarantees and services. Picking up the car and trading in our old car was a breeze. Josh made sure we were all set while waiting for the car to be ready. Kacper was very courteous and thorough with his explanations. We definitely recommend this dealer to any Subaru buyer out there. We drove all the way from Mass. More
Other Employees Tagged: Kacper Migalski , Josh Simpson, Patrick Norton
May 31, 2023
The finance team is very knowledgeable, patient and honest. The management team went above and beyond to make sure I was happy as a customer. honest. The management team went above and beyond to make sure I was happy as a customer. More
Other Employees Tagged: Jennifer Bisson , Rob Lee, Josh Simpson
May 08, 2023
the service dept always does a great job. They kept me informed during the time my car was being worked on and when it would be ready. They kept me informed during the time my car was being worked on and when it would be ready. More
Other Employees Tagged: Jessica Patnaude, Jason Scharn, Tim Prevett, Jennifer Bisson , Jamie Lawrence
April 12, 2023
The people are very friendly and knowledgeable. They care to make sure the customer is satisfied and happy with the serve they received. They care to make sure the customer is satisfied and happy with the serve they received. More
Other Employees Tagged: Jason Scharn, Tim Prevett, Jennifer Bisson
April 10, 2023
The sales and service departments at Granite Subaru were great to deal with. The sales department worked with me to purchase a used vehicle within my budget. When a problem came up with the car a week later great to deal with. The sales department worked with me to purchase a used vehicle within my budget. When a problem came up with the car a week later they took care of it. Thank you! More
Other Employees Tagged: Jamie Lawrence