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Tim Robinson
Tim Robinson at Heiser Chevrolet Cadillac
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Tim Robinson

Sales Manager

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.7
58 Reviews
4.7

58 Reviews

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58 Reviews of Tim Robinson

January 24, 2025

Dealership Rating
Employee Rating

Cesar and Heiser were fantastic to work with! Would highly recommend them to anyone looking for a car! More

by pastormeador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Steve Nowak

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Jan 29, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

December 31, 2024

Dealership Rating
Employee Rating

I mean I work here so it’s great, salesman was good, Brian helped me choose, W service More

by jpbruno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Nathan Heimerl, Maria Fuller, Brian Crandall, Steve Nowak, Sue Schneider, William (Liam) Dooley, William Harris , Jacobi Wozniak

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 24, 2024

Dealership Rating
Employee Rating

I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular. More

by DAY.DIAMOND99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Sherry Konek, Leigh Mattilla, Maria Fuller, Charlie Przislicki , Todd Dimoff

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 17, 2024

Dealership Rating
Employee Rating

The Heiser employees are all professionals that care and follow up till satisfaction is achieved. More

by shane.kollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konek, William (Liam) Dooley

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Nov 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 18, 2024

Dealership Rating
Employee Rating

Cesar and Tim were very friendly, kind and professional. It was a pleasure working with them. More

by djsauser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez

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Sep 18, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2023

Dealership Rating
Employee Rating

Would not let me pay for a car with cash and only allowed me to use their lender (only gave me the one option to finance) only cares about their kick back and not getting you an affordable auto loan More

by CLINSKO33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cesar Nunez

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Jun 20, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

June 07, 2023

Dealership Rating
Employee Rating

Went above and beyond Held the vehicle for me until it showed up. Had paperwork ready when I got to dealership More

by BRIANFORSTON54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez

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Jun 19, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 15, 2023

Dealership Rating
Employee Rating

Friendly, cooperative,had product knowledge, met my needs and wants , good customer service skills. Would do busy again. More

by WVMILLER5760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leigh Mattilla

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May 17, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 26, 2023

Dealership Rating
Employee Rating

Good experience friendly people happy with my purchase so far. Would recommend heiser to anyone looking for a cadillac More

by KLEMMESTEVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Fuller , Mathias "Taz" Derksen, Gary Marcouiller

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Apr 03, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 23, 2023

Dealership Rating
Employee Rating

Sherry Konek was so wonderful and kind and very knowledgeable to help me purchase my Equinox! Definitely recommend Sherry if you are looking! More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konek

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Mar 24, 2023

Heiser Chevrolet Cadillac responded

Laura, We are thrilled to hear that you’ve enjoyed your experience with Sherry and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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