Tim Puentes

The whole Mike Murphy team was a joy to work with. Keep up the great work! Keep up the great work! More

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My wife and purchased a 2018 Ford Escape great experience and Sales Rep Tim and staff were very professional and made the buying experience fantastic. experience and Sales Rep Tim and staff were very professional and made the buying experience fantastic. More

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Tim was easy to work with, very pilot and helped us find a great car with our budget and criteria we were looking for! He was the nicest person at the dealership. We were referred to Tim from a friend and w a great car with our budget and criteria we were looking for! He was the nicest person at the dealership. We were referred to Tim from a friend and we would recommend him again! Thank you for your help. More

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pleasant place and people. took longer than i figured. we had driven way over 100 miles and wanted to get back. all in all a good experience. took longer than i figured. we had driven way over 100 miles and wanted to get back. all in all a good experience. More

by irvsab81 Verified Customer Verified Customer

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Our salesman, Tim Puentes, made sure everything went smoothly over two visits also. He made the experience stress free. smoothly over two visits also. He made the experience stress free. More

by witaker74 Verified Customer Verified Customer

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Very courteous staff and pleasant buying experience. I never felt pressured or rushed and they worked hard to gain my business. I never felt pressured or rushed and they worked hard to gain my business. More

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This past week I purchased a used 2019 Laramie 1500 for 40k, which I picked up yesterday. I had asked the dealership to address several items (the truck was out of alignment, had a failing water pump, a oi 40k, which I picked up yesterday. I had asked the dealership to address several items (the truck was out of alignment, had a failing water pump, a oil change, and inspection) before I finalized the sale. They countered my offer and said if I did not take their price I would have to take the truck as it was. They wanted $600 more than my offer which I agreed to. The shop then completed the repairs and “inspection”. Today after bringing it home, I realized that there was a gash in the sidewall of the front tire. I was very surprised considering they claimed they preformed the inspection. I took the truck back over to the dealership so I could show the salesman and asked them to replace the tire. They refused saying that because they were “losing so much on the sale and had already repaired the other items they couldn’t take care of it”. I asked the salesman why they were selling $40,000 trucks with gashes in the tires and why they hadn’t found it during the inspection. His response was literally “we don’t check all those little things. We don’t check tires.” I honestly couldn’t believe it. If you’re looking for a dealership purchase experience where they act broke and are grudging to resolve issues that would ensure you take home a sound vehicle, you should come to Mike Murphy. If you want a dealership that claims to inspect but leaves you to find clear problems afterwards, come to Mike Murphy. If you’re looking to take home a vehicle with underlying safety hazards, come to Mike Murphy. If you’re looking for a dealership that doesn’t strive for costumer satisfaction, come to Mike Murphy. In hindsight, I wish I had taken my business elsewhere and would recommend others to do the same. As for them “losing money”, they obviously wouldn’t have sold it to me if they were actually losing money. More

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Very friendly and helpful Alicia in finance was amazing! ! Quality truck For a great price ! Quality truck For a great price More

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Everything was great! I received the car I was looking at and was able to trade my old car in as well, and in my penny-pinching mindset, at a really good price. I never I received the car I was looking at and was able to trade my old car in as well, and in my penny-pinching mindset, at a really good price. I never felt pressured or obligated to make split decisions. Tim P. helped make the whole process easy! I will buy from him again when I start looking for another car down the road. I liked the fact that Mike Murphy was floating around the building, stopped by and thanked me for coming in. You don't see that a lot anymore. More

by rickenbacker28 Verified Customer Verified Customer

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Easy buying experience from the test drive through the final purchase. Salesman was very helpful in finding answers to my questions. final purchase. Salesman was very helpful in finding answers to my questions. More

by larmil3 Verified Customer Verified Customer

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