Tim McFadden

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they own employees mistakes, they ruined my vehicle accessory that cost me over $1600 and kept my vehicle for 3 days without getting any work done. SAVE YOURSELF A HEADACHE AND DO NOT TAKE YOUR BUSINESS TO FINDLAY TOYOTA SERVICE DEPARTMENT. More

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I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. car. He explained everything that needed to be done. He took care of all my needs and was great. More

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Love my Toyota, but enjoyed the Honda dealership more. Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions were also very so so. Will try another rep in the future. More

by SUEKAISER Verified Customer Verified Customer

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They were great great great great, great great great great great great great great great great great great great great great great great More

by LVFRYGUY Verified Customer Verified Customer

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Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70 Verified Customer Verified Customer

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Tim McFadden assisted me for my first service at Findlay Toyota. He explained what was being done and I felt that I was in good hands. It was a quick, first service and a good experience for me. Findla Toyota. He explained what was being done and I felt that I was in good hands. It was a quick, first service and a good experience for me. Findlay Toyota has an inside area for its customers. You can get coffee, tea, water, and, if you are hungry, can buy an assortment of snacks and food items. It is a convenience for its customers waiting for their vehicles to be serviced, or maybe you are looking to buy a vehicle. And, Richard Runion (he sold me the vehicle) came by to say “hi.” It is really nice to be acknowledged. The service area, customer waiting area, and sales area are kept clean. When I first pulled into the service area a very nice porter greeted me and helped me get started with service, and let Tim McFadden know I was there for my appointment. Findlay Toyota’s service department is organized, as is its internet sales department. I am very happy to do business with it, and will definitely return when my vehicle needs further service. More

by ANNETTE.HIGA Verified Customer Verified Customer

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Tim McFadden is a great service advisor. Some of the techs need more supervision but Tim made sure the issue was resolved. Some of the techs need more supervision but Tim made sure the issue was resolved. More

by FLASHYG0RDON1 Verified Customer Verified Customer

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Nice customer service,very clean facility bathroom and good employee. Very professional employee very helpfull employee good employee. Very professional employee very helpfull employee More

by MNASPIRAS Verified Customer Verified Customer

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Efficient, knowledgeable and friendly. My service appointment is always on time and takes pride in their work. My service appointment is always on time and takes pride in their work. More

by MELSEY1 Verified Customer Verified Customer

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Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up no non sense guy just like myself. Thank you Brain and thank you service team Findlay Toyota…. I also have to say the KING of making everything right was Mr John Barr!!!!! This dude went totally above and beyond for my deal and the service that was needed. Another stand up straight forward gentleman. Once again John thank you again I know it was tough but you made it happen. And I can’t forget my salesman Eshaq thank bro I know I was a hard xxx but you are definitely a strong man to deal with my crap. I’m really lost for words this place is awesome!!!!!!! More

by Dkoy22hotmail.com Verified Customer Verified Customer

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