Tim McFadden
Tim McFadden at Findlay Toyota
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Tim McFadden

Service Drive Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Tim McFadden

March 28, 2025

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Employee Rating

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 28, 2025

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 02, 2025

Dealership Rating
Employee Rating

I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. More

by tblvtt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Snowden

Mar 04, 2025

Findlay Toyota responded

tblvtt, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 02, 2025

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Employee Rating

Love my Toyota, but enjoyed the Honda dealership more. Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions More

by SUEKAISER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Castillo

February 01, 2025

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They were great great great great, great great great great great great great great great great More

by LVFRYGUY
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

LVFRYGUY, Wow Thank you for leaving your 5 star review. We're so glad to hear that you had a great, great great experience here at Findlay Toyota in Henderson. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 23, 2025

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Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Will Collier

Jan 23, 2025

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 17, 2025

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Employee Rating

Tim McFadden assisted me for my first service at Findlay Toyota. He explained what was being done and I felt that I was in good hands. It was a quick, first service and a good experience for me. Findla More

by ANNETTE.HIGA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Runion

Jan 20, 2025

Findlay Toyota responded

Annette, Thank you for feedback and mentioning Tim McFadden and your salesperson Richard in your review. I'm sure they'll both be happy to know that they were able make a difference. You are a valued customer, and your satisfaction is our top priority. If there is anything you need in the future, please let us know. Thank you for your loyalty and we look forward seeing you again soon. K Thomas- Customer Relations Specialist

January 10, 2025

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Tim McFadden is a great service advisor. Some of the techs need more supervision but Tim made sure the issue was resolved. More

by FLASHYG0RDON1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Short , Brandon Woodrum, Jesus Aldava

January 09, 2025

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Employee Rating

Nice customer service,very clean facility bathroom and good employee. Very professional employee very helpfull employee More

by MNASPIRAS
Service Price Transparency
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Recommend Dealer
Yes

January 05, 2025

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Employee Rating

Efficient, knowledgeable and friendly. My service appointment is always on time and takes pride in their work. More

by MELSEY1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Doron Bodinger, Gay Otey , Brandon Woodrum

January 04, 2025

Dealership Rating
Employee Rating

Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n More

by Dkoy22hotmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Barr, Brian Short, Jordan Santos , Jordan Santos

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