Tim Lile

Tim did a fine job with us, however we were very disappointed in the way that the dealership handled an unexpected and unexplained significant price increase from the price that we had agreed to in disappointed in the way that the dealership handled an unexpected and unexplained significant price increase from the price that we had agreed to in writing. The original price including our trade-in was agreed to by both parties four months prior to the delivery of our new car. There was no explanation as to the decrease in our settled agreement of the trade in value of our Teluride which had been in place for several months and discussed and agreed upon by both parties. We fell that we were blindsided when we arrived at the dealership to pick up our new hybrid and complete our agreement only to find out that the final price was thousands of dollars more than we had agreed to. Out of respect for Tim, because this is the second car that we have purchased from him, we completed the deal. Although we completely did not agree to the terms of the final price/trade-in, we went ahead with the sale. No other options were offered. More

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I took my Hyundai to get work on a possible axle or joint issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehic issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehicle back in. Now they said it was another issue. A week later I paid $2200 left the lot, and issues is still there. Now, I am not asking for special treatment. My car clearly states that I am a US Marine, and still I got robbed. So all you veterans out there, please avoid this dealership. So quick to say, thank you for your service, but will stick it to you every way they can. My name is Ruben Gonzalez. Red flag my fellow veterans. STAY AWAY!! More

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Competent service persons. Waiting area pleasant which helps a rather long wait time seem less so. Waiting area pleasant which helps a rather long wait time seem less so. More

by WILMA.PRINCE Verified Customer Verified Customer

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Sales rep Tim was good. Financing department experience was poor. Took over 3 hours to close the deal after coming to price agreement. Financing department experience was poor. Took over 3 hours to close the deal after coming to price agreement. More

by SNLBOWEN Verified Customer Verified Customer

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I had a filter & oil change; The filter was not installed correctly & the oil leaked on my garage floor & driveway in which I had to buy a cleaner to remove the oil. By the time I returned the car to your se correctly & the oil leaked on my garage floor & driveway in which I had to buy a cleaner to remove the oil. By the time I returned the car to your service department, the check engine & low oil indicator came on., Still concerned if there was any damage to the engine since I only have less than 2K miles on it. More

by dbender556 Verified Customer Verified Customer

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Serhan was professional answered all of our questions in a timely manner The dealership was helpful also no problems a timely manner The dealership was helpful also no problems More

by pelican1950orion Verified Customer Verified Customer

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A1 on the service dept. ! I didn’t have a appointment for oil change and they got me right in. ! I didn’t have a appointment for oil change and they got me right in. More

by ebmasingo Verified Customer Verified Customer

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Miguel was very personable and professional. He went out of his way to help and make sure our purchase was what we wanted and needed. He went out of his way to help and make sure our purchase was what we wanted and needed. More

by hwp0 Verified Customer Verified Customer

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Tim Lile was fantastic. Knowledgeable and so helpful with picking the right car for us. Knowledgeable and so helpful with picking the right car for us. More

by Gjones5701 Verified Customer Verified Customer

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This was by far our best car buying experience. From start to finish we were so impressed. Tim Lile was simply outstanding to deal with. From start to finish we were so impressed. Tim Lile was simply outstanding to deal with. More

by steven_nicely Verified Customer Verified Customer

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