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Tim Lewis
Tim Lewis at Gordie Boucher Ford Lincoln of Janesville
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Tim Lewis

Mazda Service Manager

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
387 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

4.8

387 Reviews

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387 Reviews of Tim Lewis

November 12, 2024

Dealership Rating
Employee Rating

I asked if the amplifier could be unplugged they could even do that with the machine gun almost got me in an accident More

by briandrake374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 12, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your experience with us. We apologize that your recent visit did not meet your expectations. Our service team identified that the issue with your Bose amplifier, however if it's disconnected, other systems in the vehicle would not work. . To ensure the best possible outcome, a full repair is recommended. Please feel free to reach out if you'd like to schedule this, or if there's anything else we can do to improve your experience Sean Tompkins Service Manager 608-754-5511

October 06, 2024

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Employee Rating

This dealership is rated very high in my opinion. Been buying cars from them since 1989. Will be back again More

by WILLIAMMOSKALUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Randy Seichter, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose

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Oct 07, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

October 03, 2024

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Employee Rating

Great service; attention to detail, friendly and helpful staff. This type of service has me returning for all service and future vehicles! More

by Lindaharned61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Zipperer

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Oct 04, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department, Linda! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

September 11, 2024

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Employee Rating

In the past I’ve had a few issues with some of the Service guys, but Dakota was great and I will definitely go to him for all of my service needs. More

by SCOTT-PENNYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone, Randy Seichter, Dakota Schmaling

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Sep 12, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Scott, Thank you for your business and this review. We're happy to hear Dakota and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

September 05, 2024

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Employee Rating

Easy experience for us to figure out the financing, which truck we wanted, and everyone was very helpful. More

by KAELAURICH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ted Harris, Phil Zoul, Shawn Feldman , Timothy Lewis

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Sep 05, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

August 31, 2024

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Employee Rating

Alicia and the Gordie Boucher staff did an awesome job. I very much appreciated the shuttle service. More

by kaptnyager
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone, Dakota Schmaling

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Sep 02, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Elisha and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 05, 2024

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Employee Rating

Would have preferred more options about what to do with nail in tire than what I was given. More

by carolendres55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: None

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Jun 06, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

May 25, 2024

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Employee Rating

They always take care of me in a timely fashion and they know I know automotive More

by LISALU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Randy Seichter, Dakota Schmaling, Jeffrey Beran

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May 28, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 23, 2024

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Employee Rating

Had a great experience. Love my new Lincoln Corsair!! Had a great salesperson who worked with me and got me what I needed and wanted. Tim in service got my backseat vents f More

by DCOOP2X69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vargas

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May 28, 2024

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Tim was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 02, 2024

Dealership Rating
Employee Rating

Great fast service. Everyone was very helpful. Would definitely recommend this dealership to anyone in the Janesville area. More

by Jesse.cook6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Randy Seichter, Dakota Schmaling, Jeffrey Beran

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May 03, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Jesse, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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