Jeffrey Beran
Jeffrey Beran at Gordie Boucher Ford Lincoln of Janesville
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Jeffrey Beran

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
154 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.8

154 Reviews

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154 Reviews of Jeffrey Beran

October 26, 2024

Dealership Rating
Employee Rating

They got my car in right away and fixed as quickly as possible, thank you More

by Claire Hermsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Claire, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

October 20, 2024

Dealership Rating
Employee Rating

Jeff was helpful and a pleasure to work with. Explained the upgrade to my oil change for my engine. More

by LAHAVENOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

October 16, 2024

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The process was smooth and all of my concerns were addressed. Thank you for prompt and accurate service. More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

October 14, 2024

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Employee Rating

Everything went smoothly and everyone was nice and helpful. I liked the fact I am told what I need to have done to keep my maintenance on track. More

by krissy7lou
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 14, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Krissy, Thank you so much for your excellent review! We are so glad Jeffrey had the opportunity to work with you and thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

October 13, 2024

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Employee Rating

I scheduled an oil change and rear lift gate latch repair online. I dropped vehicle off at 1pm. I phoned service at 5:25 pm because I never got a call or any info stating vehicle would be kept overnight. Se More

by VINO31991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elisha Lone

Oct 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

October 13, 2024

Dealership Rating
Employee Rating

I scheduled an oil change and rear lift gate latch repair online. I dropped vehicle off at 1pm. I phoned service at 5:25 pm because I never got a call or any info stating vehicle would be kept overnight. Se More

by VINO31991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elisha Lone

Oct 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins Service Manager 608-754-5511

October 06, 2024

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Employee Rating

This dealership is rated very high in my opinion. Been buying cars from them since 1989. Will be back again More

by WILLIAMMOSKALUK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

October 04, 2024

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Employee Rating

Honest and care about the image of the company as a whole. Customer service is #1 More

by OXCJ5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 04, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

September 17, 2024

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Employee Rating

Good service friendly staff clean waiting area work done on time solved all issues recommend to anyone More

by BILLDECKER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone

Sep 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bill, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

September 13, 2024

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Employee Rating

Working with Anthony Vargas (not the boxer lol) was a pleasant experience. He got me a great deal on my trade in and my wife and I couldn’t be happier with outcome! More

by mymckayla96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Nelson, Anthony Vargas

Sep 14, 2024

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Anthony was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Ted Harris General Sales Manager 608-754-5511

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