Tim Klingenberger

Tim is the coolest dude ever. A true gentlemen. Did my deal for me mostly on a Saturday because the salesman was off that day. I had kinda given up bc I was told by someone else A true gentlemen. Did my deal for me mostly on a Saturday because the salesman was off that day. I had kinda given up bc I was told by someone else it would take about 4 weeks, and he called the next day and i wasn't expecting it, and told me mostly 2 weeks and right he was part of the delay was my fault otherwise it would have been 10 days I think. The car was already priced very competitvely, came with new brakes and tires, no mercedes dealer in the country could even come close to the price considering the low mileage, and I checked them all online. Its a shame more car dealers including mercedes don't have mangers like Tim. He is the best. Yes he is that good. Finally someone who cares about customers, and keeping them, not just a quick sale. He treats you like a family friend. explains everything very clearly. And my next car, an suv which will be a mercedes again, I will only deal with Tim. I bought out of state over the phone, etc and he set up a runner to pick up my trade in and deliver the newer CPO certified Pre owned mercedes. Mike and Arthur are also top notch stand up guys, gentlemen. This dealership doesn't make you feel that they are trying to treat you like you don't know the real car prices and then try to make as much profit as possible. I don't like car dealerships bc the way you normally treat you like a dummy, and try to suck as much cash our of your pocket as they can while they con you about the real price or artificially jack up the prices bc a shortage of vehicles going on at this time.. I won't buy a mercedes anywhere else but here. More

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Arthur Gordon, Tim Klingenberger, Mike Lemming. They are the best. you wont find a more honest friendly car salesman/manager in any car dealership in the USA. A rare find indeed. I personally ch They are the best. you wont find a more honest friendly car salesman/manager in any car dealership in the USA. A rare find indeed. I personally challenge anyone who reads this to find a more friendly car dealership with honest gentlemen working there. and when I SAY friendly I don't mean friendly because you are buying a car spending $ there. They aer genuinely nice people and it shows. I know bc i dealt with 9 other mercedes dealerships before I bought from these guys. and they now have customer for life. The prices on their used vehicles certified, can not be beat. I searched for a month online and no one beats them in the northeast new England Area From ME TO VA. I though the price was too good to believe and there was gonna be some added on fees, etc. like when on cargurus there is a car well under market price and then it says, this internet price is only if you are a student and have a military ID Iin small print and then they tag on $1,000 dollars or more in fees, etc. More

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Very professional service no BS. Respect-full knowledgeable staff. Great follow thru all around good car buying experience Respect-full knowledgeable staff. Great follow thru all around good car buying experience More

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I bought/leased many cars including Acura, BMW, Honda, Infinity, and Toyota but I wanted to try Mercedes this time. Mercedes of Shrewsbury gave me the best price and I drove an hour and went to this pl Infinity, and Toyota but I wanted to try Mercedes this time. Mercedes of Shrewsbury gave me the best price and I drove an hour and went to this place after they gave me a good price and a fair trade in value for my BMW. I had a great experience! This place was excellent! My salesman Mike Lemming was GREAT! He was very knowledgeable, kind, and very friendly. Absolutely no pressure and very patient. He communicated with me throughout and worked very hard until everything was finished. Paul, a business manager, was good, too! I usually hate seeing business managers because they often have other interests but he was different. He was a ‘normal’ person. Tim, a sales manager, was excellent! He gave me a fair trade-in value for my car and we talked about family, etc. Overall, it was one of the best experiences I ever had in buying a car!!! More

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Dealing with Andrzej was an absolute pleasure. He was knowledgable, efficient, and not high pressure at all. The other folks I spoke to in the dealership were the same. I wouldn't hesitate to buy another knowledgable, efficient, and not high pressure at all. The other folks I spoke to in the dealership were the same. I wouldn't hesitate to buy another car here. More

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This has been such a bad experience with Wagner Motors. From the auto body shop to the overall service of the car dealership. From The Body Shop not being honest with what needed to be done and the time fr From the auto body shop to the overall service of the car dealership. From The Body Shop not being honest with what needed to be done and the time frame that the car would be ready. To the dealership not disclosing that the car had 2 accident claims on it. I have since traded in the car and I have been waiting seven weeks for a refund of my extended warranty and when I contacted the warranty company myself, the contract was still active. . The car was lovely except it needed to be babied and I had asked that question prior to purchasing and was told no. It just seems that customer service was a really bad issue for me with this dealership and for being a Mercedes dealer it was not worth the time and money to have the experience of owning a Mercedes. More

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I was very impressed how easy and how much fun it was purchasing a car through this MB dealership!!! Everyone who in which I dealt with were professional, knowledgeable, caring and informative.. My car b purchasing a car through this MB dealership!!! Everyone who in which I dealt with were professional, knowledgeable, caring and informative.. My car buying experience was perfect with this dealership . I would highly recommend them for anyone buying a new or used car in any price range.. More

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Hands down best car buying experience. No pressure. Artie and team truly have your best interest in mind during the entire transaction! Quick and easy! This is the 2nd Benz we have bought there an Artie and team truly have your best interest in mind during the entire transaction! Quick and easy! This is the 2nd Benz we have bought there and they will continue to have our business! More

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A Totally Professional Experience I recently purchased a used Mercedes E350 from Mercedes Benz of Shrewsbury, MA. I worked with Arthur Gordon and Tim Klingenberger. I live in Atlanta, I recently purchased a used Mercedes E350 from Mercedes Benz of Shrewsbury, MA. I worked with Arthur Gordon and Tim Klingenberger. I live in Atlanta, Georgia and found the car I wanted in Massa chusetts. The car was very nice and the price was fair. Arthur and Tim made this transaction smooth. Both of these men are very professional. I was treated with respect and courtesy. This is a great dealership! More

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My experience was excellent It was a pleasure to deal with Arthur Gordon and Mercedes-Benz of Shrewsbury. His knowledge and ability to service and explain the features of the GLS It was a pleasure to deal with Arthur Gordon and Mercedes-Benz of Shrewsbury. His knowledge and ability to service and explain the features of the GLS450 was excellent. He made the whole process of purchasing of my car easy and a pleasure. I would highly recommend this dealership and most of all, Arthur Gordon as the person to deal with. More

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