Tim Gallitz
Tim Gallitz at Gordie Boucher Village Ford of Thiensville

Tim Gallitz

Service Advisor

Gordie Boucher Village Ford of Thiensville

121 N. Main Street
Thiensville, WI 53092

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4.9
399 Reviews

Dealership Experience

36 yrs, 1 mo

4.9

399 Reviews

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399 Reviews of Tim Gallitz

May 14, 2026

Dealership Rating
Employee Rating

Friendly staff, good service, willing to help, polite, not too busy, offers shuttle service as well More

by GKUCK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hirak Patel

May 14, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your experience with Gordie Boucher Village Ford of Thiensville. Hirak, Tim, and our team appreciate your business and hope to see you again soon! Anthony Garbo General Sales Manager 262-242-1100

May 12, 2026

Dealership Rating
Employee Rating

Exceptional service department always keeps you informed about your vehicles progress plus the service video More

by T.roloff
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

May 13, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s great to know our service department kept you informed on your Ford Fusion’s progress and that the video gave you a clear look at the work. Thank you for sharing your experience. We look forward to helping you again on your next visit. Anthony Garbo General Sales Manager 262-242-1100

May 10, 2026

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Great job, time in and out was on schedule. Friendly helpful people who take care of their customers. More

by dan schmitt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

May 10, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for letting us know about your Ford Ranger service. We’re glad we kept your appointment on schedule and that our team was friendly and helpful. Please reach out if we can assist you again. Anthony Garbo General Sales Manager 262-242-1100

May 04, 2026

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Installed AT vs AS tires as specified. Customer requested All Season Pirelli tires. Dealer installed All Terrain Pirelli tires. Issue were reported by the customer but not resolved by the More

by Bnayflish
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service department

May 07, 2026

Gordie Boucher Village Ford of Thiensville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Anthony Garbo General Sales Manager 262-242-1100

May 02, 2026

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Great service and price. Were very courteous and helpful. Very nice and .. accommodating .very clean . More

by rocksog
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby , Emily Knope

May 02, 2026

Gordie Boucher Village Ford of Thiensville responded

We’re pleased our team provided courteous, helpful, and accommodating service during your Ford Explorer visit in a clean facility at a great price. Thank you for sharing your experience and we look forward to assisting you again. Anthony Garbo General Sales Manager 262-242-1100

April 22, 2026

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Employee Rating

Always good communication before and during appointments. Personable and professional. Like video of service. Timely. More

by RUTHBRYEBRADEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby , Emily Knope

Apr 22, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for highlighting our clear communication and timely service on your Ford Escape. We’re glad the video updates made the process more transparent and that our team’s approach felt both personable and professional. We look forward to keeping your Escape running smoothly on your next visit. Katie Kerby Service Manager katie.kerby@boucher.com

March 14, 2026

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Employee Rating

A while ago, I received a Ford recall notice for my F250. I called Tim about it after opening the envelop and reading the message. He told me to bring it in for an inspection the very next day. I really a More

by TX FLOOD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Boucher Service Technicians

Mar 14, 2026

Gordie Boucher Village Ford of Thiensville responded

We’re grateful for your long-standing Ford F-250 service relationship. We’re pleased Tim could arrange your inspection so promptly and work alongside our technicians to keep your family’s vehicles safe and dependable. Thank you for trusting our team over the years. Katie Kerby Service Manager katie.kerby@boucher.com

February 12, 2026

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Great experience buying my 2025 bronco. Service and parts have done custom accessory installations for me. Parts are quick, service is great! These folks are awesome, friendly and know thei More

by 3HARRISBOYS
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Recommend Dealer
Yes

Other Employees Tagged: Hirak Patel

Feb 12, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s fantastic to hear your excitement about the 2025 Bronco. We’re glad our parts team could handle your custom accessories quickly and that our service crew provided the friendly, Ford-focused expertise you needed. We appreciate you choosing us as your go-to spot. Adam Swanson Service Manager 262-242-1100

January 09, 2026

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Employee Rating

This is my first time at this repair shop and the customer service was great and my vehicle was done less than 30 minutes very happy thank you Gordie Boucher Village Ford of Thiensville. More

by Benta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Carr

Jan 10, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Adam Swanson Service Manager 262-242-1100

November 11, 2025

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Employee Rating

Angie Carr is a gem! She treats me (a loyal customer for almost a decade) as your No. 1 customer. She is very customer centric and focused on solving my issues or probl More

by CLAUDIO.MORFE
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2025

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville. Adam Swanson Service Manager 262-242-1100

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