Thomas Tran
Thomas Tran at Findlay Toyota
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Thomas Tran

Service Advisor

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Thomas Tran

April 12, 2025

Dealership Rating
Employee Rating

Third time I have brought my car in for service and it again has a code that I need an one reader to clear kinda annoying when it only happens after I go to the dealership More

by JAGTOVIK
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2025

Dealership Rating
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Aaron is a great salesman. He was very helpful in getting me in a nice car with reasonable payments. The whole process was great. Great attitude and very courteous. He knows h More

by JOCELYN.ANDREWIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron May, TJ Summers

Apr 07, 2025

Findlay Toyota responded

Jocelyn, Thank you for your kind words about your salesperson Aaron, we truly appreciate your support!

March 28, 2025

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Employee Rating

Thomas Tran provided us with first rate service we have been accustomed to at Findlay Toyota. Thomas was very professional and recommended the service required as well as providing information on key comp More

by jatajury
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2025

Findlay Toyota responded

Jatajury, We're glad to know that everything went well with your last service visit. Thank you for your feedback and for mentioning Thomas Trans name. We're happy to know that you had a pleasant experience. We appreciate your business and look forward to seeing you again soon.

March 28, 2025

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Employee Rating

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
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Recommend Dealer
No
Mar 28, 2025

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 23, 2025

Dealership Rating
Employee Rating

Thomas Tran was efficient and helpful. The service was completed earlier than I expected it to be. More

by BETTYMGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Findlay Toyota responded

BETTYMGRANT, Thank you for sharing your experience with us and mentioning Thomas Trans name. We're glad that he could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 22, 2025

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Employee Rating

Amazing service, informative and knowledgeable when it comes to problems of the vehicle nice job and the customer service are very friendly and accommodating More

by ANALYN1972
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Tran

Jan 23, 2025

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning your service team members in your review. I'm sure they both will be happy to know that they were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

November 22, 2024

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Employee Rating

Tony Winn was my salesman. He was professional and answered all my questions. He made the deal happen at the end of the day. I’m now really happy with my 2025 tundra More

by grimes.brandon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Win

November 03, 2024

Dealership Rating

Thomas was very Helpful and Made sure My Tundra was serviced Quickly. He made sure to follow up with me soon as it was finished ! Thanks again ! More

by Matt B
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Tran

October 30, 2024

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Employee Rating

they are always trying to upsell me and get me to buy things for 100x the price More

by ACEBALLES19
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Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

The service guy Thomas handled my issue without an appointment. I enjoyed eating tacos and shaved ice while I waited. Great service! More

by areber73
Service Price Transparency
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Recommend Dealer
Yes

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