Thomas Taylor
Thomas Taylor at Lou Fusz Kia

Thomas Taylor

Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.5
14 Reviews
4.5

14 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

44 yrs, 11 mos

14 Reviews of Thomas Taylor

April 24, 2024

Dealership Rating
Employee Rating

I don't have a Kia so stop asking me about your service stop stop stop More

by MEADOWLARK1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shirley Weir, Ashley Sullivan , You don't even know who had appointments

April 17, 2024

Dealership Rating
Employee Rating

We had a great experience at Lou Fusz! Our salesman, Mike, was professional and answered all of our questions. Joe, in finance, also explained all our options. My husband and I felt like e More

by Kelcie Cain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Mike Cerva

Apr 23, 2024

Lou Fusz Kia responded

We're thrilled that the whole team was able to take care of your needs! We hope that you enjoy your new Telluride!

February 06, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was very helpful & willing to work with me & my husband. They were quick to get the deal done & have our car ready for us at pick up. More

by brainardbonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Schaeperkoetter

Feb 06, 2024

Lou Fusz Kia responded

We're very happy to to hear that our sales staff was able to take care of your needs! We hope you enjoy your car!

November 29, 2023

Dealership Rating
Employee Rating

This was our first dealing with this dealership. Everyone was so kind. Our salesman, Ryan Humphrey, was fantastic. More

by amberlynn_78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Degenhardt , Ryan Humphrey, Paul Parker

Nov 30, 2023

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

November 17, 2023

Dealership Rating
Employee Rating

It was very fast and took only 20 mins warm place to wait for the vehicle to get done More

by marlonwillis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again!

October 28, 2023

Dealership Rating
Employee Rating

We just bought/leased our 5th car here. Always great customer service and a great experience! More

by sharolyn_esgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva , Paul Parker

Oct 30, 2023

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to working with you again.

October 25, 2023

Dealership Rating
Employee Rating

Josh was amazing! !! He answered every question and then some. Also helped with identifying items in the K5 we were not familiar with as this is our 1st new car purc More

by osladouglas4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Josh Hough, Doyle Brown, Adam Berry , Paul from Finance

Oct 27, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 15, 2023

Dealership Rating
Employee Rating

good service fair price. too demanding for these online reviews. eleven, twelve, thirteen fourteen fifteen.,required to rate a person but do not recall which service adv More

by rexg063054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 14, 2022

Dealership Rating
Employee Rating

Sent my wife to service her car, and she was targeted. They sold her "fuel system cleaning" for over $100. (comes in a bottle for $5.) Brake fluid change, $60 rotation, etc. So a 3000 mile oil change More

by pjschaerer
Customer Service
Price
Recommend Dealer
No
Apr 14, 2022

Lou Fusz Kia responded

Hello pjschaerer, Thank you for taking the time to tell us about your experience at Lou Fusz Kia. We appreciate your feedback since it helps us improve our service and your experience. As Service Manager of Lou Fusz Kia, I am sorry to hear that you found your service to be unsatisfactory. The maintenance is recommended to every vehicle that enters our service facility at 45,000 miles. It is our job to advise how to take care of your vehicle to the fullest. Any additional service can always be declined Please feel free to reach out to me directly by responding to this message so I can ensure you are satisfied with your experience. Andy Stumm 314-595-2940

March 29, 2022

Dealership Rating
Employee Rating

Great service! ! Everyone is as helpful and welcoming. Great vehicle selection that’s reliable! Love my new car More

by abbigaildawn2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Michael Wands

Apr 01, 2022

Lou Fusz Kia responded

Thank you! We are happy to hear about your experience in our store, and we look forward to seeing you again!

1

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