Thomas Prondzinski | Page 38
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
August 08, 2019
Excellent Service Wonderful staff and exceptional service! Would not take my lexus anywhere else to be worked on. Very thorough at explaining all issues that my vehic Wonderful staff and exceptional service! Would not take my lexus anywhere else to be worked on. Very thorough at explaining all issues that my vehicle was having. More
Other Employees Tagged: Rob Kennedy, Jose
August 02, 2019
Truly a wonderful experience! Lexus always takes service to the next level. It’s always a very pleasant and pleasurable experience! Lexis is truly a class act that is very difficul Lexus always takes service to the next level. It’s always a very pleasant and pleasurable experience! Lexis is truly a class act that is very difficult to follow. Thank you for all you do ! Coach Mike Byrd More
Other Employees Tagged: Mark Burdeen, Rob Kennedy
July 01, 2019
Thank you I arrived in Barrington to visit family. During the trip I noticed a message that maintenance was needed. The service department was so helpful. I wa I arrived in Barrington to visit family. During the trip I noticed a message that maintenance was needed. The service department was so helpful. I was pleased with all those I made contact with. More
July 01, 2019
Customer satisfaction keeps me coming back From the moment I arrived to when I left with my freshly washed car I was very satisfied with the service. After inspecting my vehicle they made reco From the moment I arrived to when I left with my freshly washed car I was very satisfied with the service. After inspecting my vehicle they made recommendations on service I needed. No surprises. That’s the way it should be. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
June 26, 2019
Excellent service Tom provides the best service possible taking into consideration of the customers needs. I’ve been coming to this dealership and Tom for at least 10 y Tom provides the best service possible taking into consideration of the customers needs. I’ve been coming to this dealership and Tom for at least 10 yrs and highly recommend both. More
May 17, 2019
Quick, friendly and good customer services professional customer assistance, friendly service, very nice waiting room. For the first time my car came from the service super clean big plus for professional customer assistance, friendly service, very nice waiting room. For the first time my car came from the service super clean big plus for that More
April 24, 2019
Excellent services 👍 This is my first time own a Lexus and first time came to Arlington heights Lexus for first service. Since Tom Prondzinski provided a professional, tho This is my first time own a Lexus and first time came to Arlington heights Lexus for first service. Since Tom Prondzinski provided a professional, thoughtful, responsible excellent service. I had a pleasant and wonderful day. Loved my Lexus more! When I just pulled my car into garage last Wednesday,Tom Prondzinski came to greeting me with nice friendly and warm manners right away. He helped me register and changed batteries of my car key right I just asked him. Than he sent my car for service immediately. He answered all my questions and told me my car s conditioning and future maintenance... because he's thoughtfulness and detail minded, very easy for me. I'm appreciated. I enjoyed comfortable waiting areas as well. I'm highly recommend Arlington heights Lexus. More
Other Employees Tagged: Luke Schulte
April 13, 2019
Very good service with always something extra Quick and to the point, car and services delivered as promised. I am not sure why you want a minimum of 25 words. But then, ok. Quick and to the point, car and services delivered as promised. I am not sure why you want a minimum of 25 words. But then, ok. More
April 12, 2019
Efficient car service. The service was well done. The people were very accommodating. Minor upsell. I took along toddler. Much of the equipment in the play area was broken The service was well done. The people were very accommodating. Minor upsell. I took along toddler. Much of the equipment in the play area was broken, everything very tired. Obviously play area is currently not a priority. Don’t bring kids if they can’t sit and watch news or golf. More
Other Employees Tagged: Haresh Trivedi
April 10, 2019
Arlington Lexus service I have been a customer for 3 years purchasing 2vehicles and Parts and service .i plan on doing business with them for any future purchases and servi I have been a customer for 3 years purchasing 2vehicles and Parts and service .i plan on doing business with them for any future purchases and service they bring a lot of professionalism and value to me More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

