Thomas Prondzinski | Page 28
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
September 20, 2020
Five stars for this awesome dealership.Kudos to Tom Prondzinski And Marcin Ajdukiewicz.I found some minor issues with my tires and one phone call to care everything they give me a nice loaner for a cou Prondzinski And Marcin Ajdukiewicz.I found some minor issues with my tires and one phone call to care everything they give me a nice loaner for a couple days and my car was fixed beyond my satisfaction. To some people posting reviews for this dealership why don’t you talk to those guys first because they are really willing to help you like they did in my case.I will definitely send customers your way More
Other Employees Tagged: Marcin Ajdukiewicz
September 18, 2020
I came in to get my car serviced. Tom Prondzinski always does an excellent job of explaining what needs to be done. When I left I was extremely confident that my car was ready to drive to Florida f always does an excellent job of explaining what needs to be done. When I left I was extremely confident that my car was ready to drive to Florida for the winter. More
September 17, 2020
I have always had a good experience with the Lexus of Arlington service department. This time, Haresh Trivedi was my service manager and he was extremely helpful and knowledgeable. In the past, I have Arlington service department. This time, Haresh Trivedi was my service manager and he was extremely helpful and knowledgeable. In the past, I have also found the other Lexus of Arlington service managers to be very good. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy
September 10, 2020
Mike is very attentive and makes sure that everything is taken care of, down to the tiniest detail. The service is always done well and promptly taken care of, down to the tiniest detail. The service is always done well and promptly More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
September 09, 2020
Tom Prondzinski went beyond the definition of providing excellent service. I had a dead car battery since the car was not used due to recent hip surgery. Tom sent someone out to jump the battery, and the excellent service. I had a dead car battery since the car was not used due to recent hip surgery. Tom sent someone out to jump the battery, and then bring it to the dealer to be checked out, returning it to my house. I cannot begin to tell you how much I appreciated this. When I bring my car in for service, Tom has always been great to deal with. I have always been more than pleased with the service I have received at Lexus, and Tom is one of the main reasons. More
September 09, 2020
Very friendly and professional service . Haresh was very helpful . He explained everything very clearly. Service time was very quick as well.I highly recommend this location. I helpful . He explained everything very clearly. Service time was very quick as well.I highly recommend this location. I More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
September 06, 2020
Tom Prondzinski makes all service visits an enjoyable Tom Prondzinski makes all service visits an enjoyable visit. He is knowledgeable and very pleasant. He takes great care of all customers.He is very Tom Prondzinski makes all service visits an enjoyable visit. He is knowledgeable and very pleasant. He takes great care of all customers.He is very honest More
September 06, 2020
Ed was courteous helpfulness Explained everything thoroughly And a prioritized our repairs as needed.I give him 5 stars. My experience with dealership is been excellent every time. thoroughly And a prioritized our repairs as needed.I give him 5 stars. My experience with dealership is been excellent every time. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb, Ed / in service
September 03, 2020
Great Service!!! Thank you so much Lexis Team!!! Looking forward to see you all next time . Great clean facility always a pleasure to come here forward to see you all next time . Great clean facility always a pleasure to come here More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

