Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 27

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

October 02, 2020

Dealership Rating
Employee Rating

Always top notch service. Been coming here for 20 years. Service department is the best! Always fixed right the first time and always on time. More

by jjorzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2020

Dealership Rating
Employee Rating

TOM Prondzinski , Mark Burdeen, and JIM Cooper really care about their customers. My wife and I think the world of all of them. 5Star professionals. More

by terry1814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos, Kamil Wojcik , Mark Burdeen, Jim Cooper, Terry Krawczyk

September 30, 2020

Dealership Rating
Employee Rating

Always a great experience. Never any pressure to get marginal work done. Communication a n quality of work performed very satisfied.Will continue to have my GS350 serviced at Arlington Lexus. More

by rjkern1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 29, 2020

Dealership Rating
Employee Rating

I rated 4 Service Techs because I have interacted with them all. They've all been friendly, patient, and knowledgeable. They also are quickly responsive to my calls and questions. I like them a lot! More

by cindytakiguchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

September 27, 2020

Dealership Rating
Employee Rating

The service department of Lexus of Arlington always gives me great service. I work with Tom and he always understands what an older model needs and gives an honest recommendation of what is needed. Based o More

by Remkusj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 27, 2020

Dealership Rating
Employee Rating

Great service, always reliable. I'm confident working with Tom that if he recommends a service then it is legit! Time estimates are accurate which is very important which determines if a loaner is requir More

by CASTRIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 24, 2020

Dealership Rating
Employee Rating

Great service and the people also are are good. Came to my house to pick-up and then dropped off. Been a customer since 2003 More

by HARLEY7A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Kennedy, Tim Webb

September 23, 2020

Dealership Rating
Employee Rating

My husband purchased a beautiful GS 350 in white My husband purchased a beautiful GS 350 in white when he arrived home I was so excited he got a great deal he was shopping around for a long ti More

by emilcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz

September 21, 2020

Dealership Rating
Employee Rating

The dealership is wonderful. They take very good care of you and your car. I can always count on having my service done right the first time. More

by FCRJANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 21, 2020

Dealership Rating
Employee Rating

Price extremely high for an oil change. Is is correct the price for only the oil change was $70 which does not include tire rotation. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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