Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 21

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

April 08, 2021

Dealership Rating
Employee Rating

Arlington Lexus provides good reliable service. I have serviced my car there for years since purchasing it there. Staff is friendly and they provide me with a loaner which I really appreciate. More

by tikriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Kennedy

Apr 08, 2021

Lexus of Arlington responded

Thank you! Rob, Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 08, 2021

Dealership Rating
Employee Rating

Always on top of everything. Love the dealership Always on top of everything. Love the dealership General Manger the best Everyone always so helpful and friendly. Best dealership ever. On More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz , Rob Kennedy, Rich McLain, Jesse Moreno, Dennis Schorle, Tim Webb

Apr 08, 2021

Lexus of Arlington responded

Ellen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 04, 2021

Dealership Rating
Employee Rating

Very professional and kind staff. Everyone seemed very eager to help and made me feel comfortable as if i were in my own home. Would highly recommend. More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Wierzba

Apr 05, 2021

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Marcin and Tom here at Lexus of Arlington.

March 31, 2021

Dealership Rating
Employee Rating

Thank you for having Tom P on your service staff. He is professional, courteous and knowledgeable. He always handles my appointments in a timely manner and I have complete confidence in him. More

by lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 31, 2021

Dealership Rating
Employee Rating

Amazing service! Will always come back. They are fast and efficient, good price and friendly staff. I appreciate all the amenities at the store as well. More

by RYELLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

March 30, 2021

Dealership Rating
Employee Rating

Vehicle had to go in for a recall. Tom and service was very accommodating to my schedule! Got the car in and got the car back as scheduled no problems. I truly feel that this is a great dealership and the More

by FRANK S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 28, 2021

Dealership Rating
Employee Rating

Service was good and quick ActuallyI missed my appointment time due to traffic but then still take care of my car . Good service and good price More

by Omolaradosumu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb, Mike

March 24, 2021

Dealership Rating
Employee Rating

The dealership was quick to respond to our Car The dealership was quick to respond to our Car emergency. They had good information and kept in communication as to the issue and the timing when it More

by MOMISTOMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 23, 2021

Dealership Rating
Employee Rating

Very Professional and Caring Support. Service is always Excellent. Sales, Service, and Management with a Customer First attitude. Mike Librizzi, service manager, is very helpful, responsive, and profession More

by jerryide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Burdeen, Rob Kennedy, Michael Librizzi

March 23, 2021

Dealership Rating
Employee Rating

Staff was friendly, knowledgeable, and no pressure. Absolutely the best experience I have had at any dealership, ever. Make Alrington Lexus your dealer of choice. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz , Edgar Martinez

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