Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 19

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

Contact Me
4.4
448 Reviews
4.4

448 Reviews

Write a Review

448 Reviews of Thomas Prondzinski

May 13, 2021

Dealership Rating
Employee Rating

Easy appointment, text reminder is a plus, courteous and helpful staff, big and clean area to wait. Great experience. And free service is the most important. More

by DORIESY2K
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

May 14, 2021

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 12, 2021

Dealership Rating
Employee Rating

It’s very helpful to have somebody pick up my car from my work place and return it after repairs. That’s a game changer for me. I am very grateful for the excellent care you take of car every time. Thank yo More

by REBIRIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

May 13, 2021

Lexus of Arlington responded

It's great to hear that we were able to help you with your repair. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

May 11, 2021

Dealership Rating
Employee Rating

Tom P in service is the only reason I take my car to Lexus for service. I own 4 Lexus and I take them all to Le us for service because of Tom P More

by JHAYES8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Lexus of Arlington responded

Thank you for taking the time to leave us this great review! We're thrilled to hear that you find your experience with Tom to be a positive one. We appreciate your business and our team looks forward to serving you again soon.

May 11, 2021

Dealership Rating
Employee Rating

Good service and good job.You guys always make me very happy and satisfied.Thank you so much and hope to have a great day. More

by Amy Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

May 11, 2021

Lexus of Arlington responded

Thank you for your business and this review, Amy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 08, 2021

Dealership Rating

Tom is a great help. Highly recommend working with him at Lexus AH Also the team working on my car has given me prompt and superior service. More

by RAY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2021

Lexus of Arlington responded

Thank you, Ray, for taking the time to share your thoughts on working with Tom and the rest of our team. We're glad to hear we delivered such a great experience!

May 05, 2021

Dealership Rating
Employee Rating

Have consistently had good experiences with service and Tom's courteous and knowledgeable guidance. Efficient check-in process, good communication on updates and progress with a friendly courteous environm More

by Moushz06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom and the team here at Lexus of Arlington.

May 05, 2021

Dealership Rating
Employee Rating

Anthony my service advisor was very professional. He did explain what I need, what’s the price going to be for my needs and provided me with loaner vehicle. Thank You More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz, Marcin Wierzba , Anthony-service advisor

May 05, 2021

Lexus of Arlington responded

Frank, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 04, 2021

Dealership Rating
Employee Rating

First of all very nice greeting and meeting, right away without waiting even minute put me in least for the first Monday morning appointment for oil change, when I stop by they was already waiting for me a More

by ROBERTRSHTUNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamil Wojcik , Nusrath Khan

May 04, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 29, 2021

Dealership Rating
Employee Rating

This was a new car so I didn’t see service personnel. Sales rep had the car cleaned, fluid changes and cleaned. Nicely done I’m happy More

by KBURGDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to leave us this five-star review!

April 29, 2021

Dealership Rating
Employee Rating

Always Tom provides excellent service In addition to Always Tom provides excellent service In addition to being friendly Tom takes the extra time to go over all the work needed and recommends future wo More

by NOREPLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and five-star rating means a lot to us. We're glad that Tom was able to help, and we hope to see you again!

...
19
...

Dealership Inventory (194 Vehicles)

used 2016 Mazda CX-5 car, priced at $14,995
2016 Mazda CX-5
used
Blue Reflex Mica exterior
Automatic
Front-wheel Drive
used 2018 Audi S5 car, priced at $25,995
2018 Audi S5
used
Daytona Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350 car, priced at $48,769
2026 Lexus NX 350
new
Ultra White exterior
Unknown
All-wheel Drive
new 2026 Lexus RZ 350e car, priced at $52,124
2026 Lexus RZ 350e
new
Oxygen White exterior
Automatic
Front-wheel Drive
used 2018 Lexus RX 350 car, priced at $27,995
2018 Lexus RX 350
used
Nebula Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,682
2026 Lexus IS 350
new
Caviar exterior
Automatic
All-wheel Drive