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Thiam Oum
Thiam Oum at Northside Lexus

Thiam Oum | Page 11

Lexus Technology Specialist

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

4.8
110 Reviews
4.8

110 Reviews

Write a Review

Dealership Experience

4 yrs, 4 mos

110 Reviews of Thiam Oum

April 24, 2022

Dealership Rating
Employee Rating

The dealership was very willing to work with us and do everything possible to earn our business. Vehicle availability was critical in our decision to buy here. More

by RFRACHTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley , James Vu

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Apr 25, 2022

Northside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back!

April 03, 2022

Dealership Rating
Employee Rating

Customer service is always great! Nick M. is very helpful from start to finish. Thank You Northside Lexus More

by Hue H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis, Marcus Atkins

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Apr 04, 2022

Northside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Nick and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

April 01, 2022

Dealership Rating
Employee Rating

As a return customer I expected to to receive a discount. No incentives were offered even after I paid cash for the vehicle. I think better could be done. The excuse of limited supply does not fly. More

by ALDORSE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma, Brent Penn

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Apr 02, 2022

Northside Lexus responded

Thank you for your feedback. I'm sorry you weren't happy with your deal, as we do our best to provide excellent value and meet every client halfway. I will share this review with my staff, but I also welcome you to call me so I can address your concerns directly. I would be glad to have a conversation, and I hope we can earn that fifth star going forward. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

March 30, 2022

Dealership Rating
Employee Rating

Everyone was attentive, caring and understanding, great working environment, thank you again . What a great dealership More

by kajonjake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario, Nathan Makrakis , Analy Garcia, Tim Karmout

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Mar 31, 2022

Northside Lexus responded

We're elated to hear you received the incredible customer care we strive for, Jake! On behalf of everyone here at Northside Lexus, thank you for the amazing review. We sincerely appreciate your business and support!

March 27, 2022

Dealership Rating
Employee Rating

Very fast and friendly service! I wanted to buy a car in one hour, and they made that happen! More

by LELAND_519
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen , Joseph Finley

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Mar 28, 2022

Northside Lexus responded

Leland, you can always count on our team to make the purchase process simple and swift! We're so glad you stopped into Northside Lexus, and we hope you have many happy miles in your new car!

March 22, 2022

Dealership Rating
Employee Rating

Excellent, clean and professional environment. Things are done in a polished and courteous way, the decor, the friendly and helpful staff. Wonderful buying experience. More

by Tjgolden13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley , Hamilton Dawes

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Mar 22, 2022

Northside Lexus responded

We're so pleased to hear you had a wonderful experience with us! Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride. Take care! - Northside Lexus

March 19, 2022

Dealership Rating
Employee Rating

A very good dealership. The environment and dealer services are also both great to help. More

by Gene Liu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen , James Vu

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Mar 21, 2022

Northside Lexus responded

Thank you for the great review, Gene! We are thrilled to hear that you had such a successful experience working with the Northside Lexus team. Drive safely, and we hope to see you back next time!

March 12, 2022

Dealership Rating
Employee Rating

Northside Lexus sets the standard for what the car buying experience should be. Every aspect of the process is seamless and easy. More

by Brett Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis , Tim Karmout, James Vu

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Mar 13, 2022

Northside Lexus responded

Brett, we can't tell you what it means to hear the Northside Lexus purchase experience is second to none! Our goal is always to make purchasing a vehicle straightforward and simple, and we're thrilled that we're hitting the mark. Many thanks from the entire Northside Lexus team for your support, and we wish you safe travels in your new ride!

February 19, 2022

Dealership Rating
Employee Rating

Very good support, and nice people, they clarified all questions I got. Willing to continue dealing there. More

by haroldoospina
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Nick Makrakis, Erica Pollino, Marcus Atkins

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Feb 21, 2022

Northside Lexus responded

Thank you for your kind words about our team! We are grateful to have earned your business and we hope to welcome you back to Northside Lexus in the future. Safe travels!

February 12, 2022

Dealership Rating
Employee Rating

Northside Lexus is a great place to buy your new Lexus. Professional, efficient, thorough and quick. Provided a review of all the features (and there are many) of the vehicle. More

by SKMAUTZ
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Marcus Atkins , Eric Fuller

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Feb 14, 2022

Northside Lexus responded

Your recommendation means a lot to us! Thank you for choosing Northside Lexus and for sharing your feedback. Safe travels ahead!

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