Thad Langford

The process was very straight forward, friendly and professional. The sales agent was wonderful to work with. professional. The sales agent was wonderful to work with. More

by bashdad Verified Customer Verified Customer

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The pushing and half-truths about the add-ons for used cars (e.g. flashing brake light etc) felt very slimy. I'm used to carter dealers who don't even add this stuff at all, much less push it. When I cars (e.g. flashing brake light etc) felt very slimy. I'm used to carter dealers who don't even add this stuff at all, much less push it. When I called, I was told that I should be disappointed in myself. Sigh....turns out that these folks are still old-school sales. Be vigilant, ask too many questions, feel uncomfortable. More

by mark@wilkiefamily.net Verified Customer Verified Customer

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Michael was very helpful throughout the whole process. Never felt too pushy like I've experienced at other dealerships. Highly recommend! Never felt too pushy like I've experienced at other dealerships. Highly recommend! More

by chris_m_chung Verified Customer Verified Customer

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Thad was completely unprofessional, blatantly lied to us about gap insurance, no hand shake, didn’t offer to get another chair, he seemed like he was so rushed and bothered to be there. Wasted our time by h about gap insurance, no hand shake, didn’t offer to get another chair, he seemed like he was so rushed and bothered to be there. Wasted our time by having to comeback and sign a new contract after not being transparent. Wouldn’t come back because we feel he tried to take advantage of us. He said the bank included gap insurance in loan. When we got home we saw it was an optional 1k. He didn’t tell us it was optional, we were lucky to catch it- but feel bad for the other people that do not catch it on a daily basis. More

by Buyer Verified Customer Verified Customer

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Isaac and Thad worked with me until to get me into a car I could afford I could afford More

by dpittman0463 Verified Customer Verified Customer

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Nice and helpful dealers, didn’t take too long after coming to a deal I was able to drive out the lot the same day. coming to a deal I was able to drive out the lot the same day. More

by lathangant15 Verified Customer Verified Customer

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I had an okay experience with Bellingham Nissan. I had done my research beforehand, and I would strongly recommend anybody buying / selling a car to do their research. A few things to note: 1) Th I had done my research beforehand, and I would strongly recommend anybody buying / selling a car to do their research. A few things to note: 1) The dealership added "optional" addons to the car, but I despite this not being listing these in the ad, I was forced to pay for them. 2) The trade-in offer I received was insulting. I understand that this is a business, but they offered me $2,400 for a car that they have since listed for $14,000. I came prepared with an all cash off from Carvana and told them they have to match it, which they did. 3) The original loan quote they provided me, was 6.99% for 60 months. They refused to tell me who I would be banking with unless I agreed to buy the car. I had previously been approved for an auto loan through BECU for 5.62% for 60 months. When speaking with BECU, they said that this wasn't needed because they work with this dealership. I don't know why I wasn't offered the same terms at the dealership, and the fact that they wouldn't disclose the lender for the quote they provided me is really sketchy. The employees at the dealership were all friendly, and the dealership was nice enough for the area. I would just strongly recommend anyone looking to buy or trade in a car do their due diligence first More

by Tyler Silver Verified Customer Verified Customer

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Dealership seem like it’s the typical dealership that gives you different numbers on the computer and phone and when you get in there, all the numbers are so much different. Preferred dealerships that ar gives you different numbers on the computer and phone and when you get in there, all the numbers are so much different. Preferred dealerships that are upfront about the numbers. And the runaround about trade-in value and savings of tax. They tell you to trade in because you’re gonna save on tax and then they look at it as some kind of discount. Then they change the numbers on you. Being straightforward is the best! More

by MICHAELCLARK60 Verified Customer Verified Customer

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Salesguys were nice enough but the entire experience has been a headache. I'm an out-of-state buyer. They had the vehicle listed for a fair price so I really didn't haggle much on the price. We agreed on a been a headache. I'm an out-of-state buyer. They had the vehicle listed for a fair price so I really didn't haggle much on the price. We agreed on a price and I traveled to Bellingham to complete the purchase. When I got there, additional fees were sprung on me for being from out-of-state and then they initially refused to fill the gas tank on the car being purchased. I was told, "We sell cars, not gas". Yes, I realize that fact but it's a courtesy for your customers. Next I was told they weren't going to handle the license and registration despite charging me $600 to do so. Whatever. I went back to my home state DMV and was told that I could not do it myself and that my lienholder would need to submit it. Fine... except that they took the money to do the work and my bank wasn't going to fund the loan until they agreed to handle the titling or refunded the money they charged. They agreed to file the paperwork but communication after the fact has been rough. I've had to hunt them down to get any answers and it has been difficult to actually get ahold of them when I call. When the woman who handles the titling finally called me back yesterday, I was told that even if my paperwork doesn't process before my trip permits end, it's okay because I won't get pulled over for having an expired trip permit. Will she be paying my ticket for the delay if I do? Overall, the deal on the vehicle was pretty good. They did eventually agree to fill the gas tank for my trip home. I suppose I will eventually get my registration and plates. It's just been a frustrating experience and I will likely never use them for another purchase. Having gone through many other dealerships that have a bit more focus on customer satisfaction, it blows my mind that these jokers think so little of the people funding their commissions. More

by JC Verified Customer Verified Customer

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The purchase process was relatively quick and I do appreciate Michael setting up my phone to the radio. appreciate Michael setting up my phone to the radio. More

by arleen Verified Customer Verified Customer

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