Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tessa Buckingham
Tessa Buckingham at Jones Chevrolet Humboldt
Refer Me

Tessa Buckingham

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

Contact Me
4.4
82 Reviews

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

4.4

82 Reviews

Write a Review

82 Reviews of Tessa Buckingham

January 22, 2025

Dealership Rating
Employee Rating

Fast, friendly and pay attention to any abnormalities… I love this place.. highly recommend… will return again More

by MOSLEYMARSHAUNDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Jeremy Sanford

Report | Print
Jan 23, 2025

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

January 10, 2025

Dealership Rating
Employee Rating

Jones is very appreciated in Sales, Finance, and Service Departments. The GM is AWSOME making sure you're taken care of👍🏾 More

by ljohnson9468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cliff Nathaniel, Megan Pettit, Jessie Castleman, Crystal Trennepohl, Hannah Frazier, Jeremy Sanford

Report | Print
Jan 13, 2025

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

December 21, 2024

Dealership Rating
Employee Rating

Great service and communication about appointments and any warranty issues are great. Past experience with warranty work was top notch. More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Jeremy Sanford , Jania

Report | Print
Dec 23, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

December 19, 2024

Dealership Rating
Employee Rating

I was satisfied gave me information that I needed thank you they got me in and out at a good time More

by deloisbcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 19, 2024

Dealership Rating
Employee Rating

The task was completed in a fair time. My wait time was minimal so I could move on. More

by Jrfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Jeremy Sanford

Report | Print
Dec 20, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 17, 2024

Dealership Rating
Employee Rating

Wait time for oil change is always at least an hour , with an appointment! Not acceptable More

by bturnbow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Jeremy Sanford

Report | Print
Dec 17, 2024

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jones Chevrolet Humboldt Management Team

December 15, 2024

Dealership Rating
Employee Rating

It was easy to get a service appointment and later to get new tires and alignment. More

by Dirtmapping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 12, 2024

Dealership Rating
Employee Rating

Friendly service department; very punctual Nice waiting room,gave me my first oil change free More

by pearlbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Jeremy Sanford

Report | Print
Dec 12, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 06, 2024

Dealership Rating
Employee Rating

Very efficient and knowledgeable about their products. Great customer service. Very helpful and accommodating staff More

by kimholt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Jessie Castleman, Crystal Trennepohl

Report | Print
Dec 06, 2024

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team, Kim. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

December 03, 2024

Dealership Rating
Employee Rating

Visits are usually lengthy but they did provide a ride home and back to the dealership this time. I don't know there situation mechanic wise. Maybe they don't have enough people hired to take care of jobs More

by wrm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 03, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your review! We do apologize for the long waiting time and truly appreciate your patience. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

1
2
...
9

Dealership Inventory (117 Vehicles)

used 2023 Chevrolet Tahoe car, priced at $62,674
2023 Chevrolet Tahoe
used
Black exterior
Unknown
Four-wheel Drive
$62,674
View Details
used 2021 GMC Yukon car, priced at $58,986
2021 GMC Yukon
used
White exterior
Unknown
Four-wheel Drive
$58,986
View Details
used 2022 Chevrolet Silverado 1500 car, priced at $37,510
2022 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
$37,510
View Details
new 2025 Chevrolet TrailBlazer car, priced at $24,375
2025 Chevrolet TrailBlazer
new
Marina Blue Metallic exterior
CVT
Front-wheel Drive
$24,375
View Details
used 2021 Ford Explorer car, priced at $29,516
2021 Ford Explorer
used
Red Metallic exterior
Automatic
Four-wheel Drive
$29,516
View Details
used 2013 Jeep Wrangler Unlimited car, priced at $17,485
2013 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$17,485
View Details
View All Inventory