Terrie Horton
Terrie Horton at Robert Brogden Buick GMC

Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
743 Reviews
4.8

743 Reviews

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743 Reviews of Terrie Horton

June 30, 2025

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Employee Rating

Great experience! Sage worked hard on my deal and got it done! I would recommend anyone looking for a vehicle to give these guys a shot More

by brewstertroy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Alvarez , Sage Herrera

Jun 30, 2025

Robert Brogden Buick GMC responded

Thank you! We're thrilled to hear you had a great experience at Robert Brogden's Olathe Buick GMC. We're glad to know that Sage was able to assist you with your deal effectively. We appreciate your recommendation and look forward to helping you or anyone you send our way in the future! Safe travels in your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

June 30, 2025

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All the work that Jimmy put in was extra helpful. He really helped me decide which truck was best for me. More

by jason.perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Mike Olvera

Jun 30, 2025

Robert Brogden Buick GMC responded

Thank you for your amazing review, Jason! We're delighted to hear that Jimmy was so helpful in guiding you to the perfect truck. At Robert Brogden's Olathe Buick GMC, we take pride in our team's dedication to our customers. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 18, 2025

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Max was an incredibly helpful salesman and the finance staff was easy to work with. More

by ACUMLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Skid

Jun 18, 2025

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to know that Max provided you with helpful service and that our finance staff made the process easy for you. We appreciate your feedback and hope to see you again at Robert Brogden's Olathe Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

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They just want to sale a car, watch out! Go through all the financial paperwork word for word More

by trisha.selby
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jun 13, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Trisha. At Robert Brogden's Olathe Buick GMC, we value transparency and want our customers to feel informed throughout the purchasing process. We encourage you to reach out to us directly if you have any specific concerns so we can discuss them further. Your feedback is important, and we appreciate you bringing this to our attention. Sincerely, The Robert Brogden Buick GMC Team

June 12, 2025

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Withholding my title after repeated good faith attempts to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. More

by brandon
Service Price Transparency
Service Communication
Recommend Dealer
No
Jun 12, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your concerns with us, Brandon. We understand how important your title is, and we take these matters seriously at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and would like to discuss this further. Please contact us directly so we can learn more about your experience and assist you in resolving this issue. Your satisfaction is important to us. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

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Employee Rating

Phil Miller helped us yesterday purchase a 2026 gmc terrain. He was very knowledgeable about the gmc vehicles. Phil did a wonderful job being patient and caring so that we understood all the benefit More

by MMANN208
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: PHILLIP MILLER

Jun 11, 2025

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We're glad to hear that Phil provided you with such a knowledgeable and caring experience during your purchase of the 2026 GMC Terrain. It’s great to know that he took the time to ensure you understood all the benefits and features of your new vehicle. We appreciate your recommendation and look forward to welcoming you back to Robert Brogden's Olathe Buick GMC for your future automotive needs! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by JimmyAcura
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

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Great to work with! Very responsive and worked with what we were needing. Would highly recommend! More

by Bridgett Wekenborg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, David Blackburn

Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Bridgett! We're thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. We always strive to be responsive and meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 31, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 28, 2025

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Employee Rating

Sales was great. The sale price was very good. Trade amount was just okay but won’t complain. Finance was good but a little pushy on extended warranty. Finance did no More

by Rick Pillege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Robert Brogden Buick GMC responded

Thank you, Rick, for your feedback! We're glad to hear you had a great experience with the sales team and found a good sale price at Robert Brogden's Olathe Buick GMC. We appreciate your insights regarding the finance process and will use them to improve. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 29, 2025

Rick Pillege responded

I will for sure be back. My goal is the Denali Ultimate. Thank you

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