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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
108 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 5 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.9

108 Reviews

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108 Reviews of Matt Hoover

May 18, 2026

Dealership Rating
Employee Rating

Matt has been awesome as normal. He looked out to get the service on my truck current in stages to ensure my truck continues to run in optimal performance. More

by MICHAEL.KUTSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Michael! We’re happy to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It’s fantastic to know that Matt provided exceptional service and helped keep your truck running at its best. We appreciate your kind words and look forward to seeing you again for your future service needs! The Robert Brogden Buick GMC Team

May 14, 2026

Dealership Rating
Employee Rating

Did great job and took care of all requests made of them during our purchase More

by jacquelinesmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, David Blackburn, Angela Alvarez

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May 15, 2026

Robert Brogden Buick GMC responded

Thank you for your kind review, Jacqueline! It's wonderful to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. We appreciate your recognition of our team's efforts to meet your requests during your purchase. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2026

Dealership Rating
Employee Rating

Great people, great car, great dealership. I would highly recommend Robert Brogden Buick GMC. We had a great experience More

by aloughlin
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Apr 30, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We are happy to hear you had a great experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future. Enjoy your new car! Sincerely, The Robert Brogden Buick GMC Team

April 25, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly and the service was very efficient. Definitely will return for the next service. More

by dsizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self , Todd my service advisor

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Apr 25, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Robert Brogden Buick GMC to be friendly and our service efficient. Lookingforward to welcoming you back for your next service! The Robert Brogden Buick GMC Team

April 23, 2026

Dealership Rating
Employee Rating

Todd was excellent. Only spent 15 minutes over expected time to do the job.scheduling was quick. More

by marybartlett1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self

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Apr 23, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback, Mary! We appreciate your kind words about Todd and are glad to hear that your scheduling was quick and that the job was done efficiently at Robert Brogden's Olathe Buick GMC. If you have any feedback or suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to the chance to deliver an improved experience next time! Sincerely, The Robert Brogden Buick GMC Team

April 17, 2026

Dealership Rating
Employee Rating

Lacey did an amazing job with getting me checked in and registered. The technicians did an amazing job as well. More

by devontemoore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Apr 17, 2026

Robert Brogden Buick GMC responded

Devonte, thank you for your feedback! It is wonderful to hear that Lacey and our team at Robert Brogden Buick GMC provided you with exceptional service during your visit. We appreciate you taking the time to share your experience and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 15, 2026

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Employee Rating

It was quick and easy. I appreciate them calling me after the service to confirm everything was good. More

by luucas.barbosa98
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Lacey Pfannenstiel, Jimmy Stateler

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Apr 15, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Lucas! We’re thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was quick and easy. We appreciate your feedback and are glad our follow-up call helped ensure everything was satisfactory. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 13, 2026

Dealership Rating
Employee Rating

Every individual was friendly and professional from Ryan the Salesman to the finance person and Ryan’s boss. More

by huttmannrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Ryan O'Connor, Mike Olvera, Angela Alvarez

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Apr 14, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. It's great to know that Ryan and the rest of the staff made a positive impression. We look forward to seeing you again soon! The Robert Brogden Buick GMC Team

April 09, 2026

Dealership Rating
Employee Rating

Excellent service every time I’m here! ! Every employee was polite and competent in getting the job done!! More

by KRISTICOLGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler

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Apr 10, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Kristi! We truly appreciate you taking the time to share your experience at Robert Brogden's Olathe Buick GMC. It’s wonderful to hear that our team provided you with excellent service. We look forward to welcoming you back on your next visit! The Robert Brogden Buick GMC Team

April 09, 2026

Dealership Rating
Employee Rating

Matt made this process very smooth. From check in, to a loner car, to explaining my options, and his communication throughout the process. Thank you! More

by ricky.bulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 09, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Ricky! We're thrilled to hear that Matt made your experience at Robert Brogden's Olathe Buick GMC so smooth and enjoyable. Your feedback about our check-in process, loaner car, and communication means a lot to us. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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