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Taylor Adams

Overview Reviews (221) Inventory (495)

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Taylor Adams

Taylor Adams | Page 22

Cadillac Drive Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

221 Reviews

Overview Reviews (221) Inventory (495)

4.8

221 Reviews

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221 Reviews of Taylor Adams

September 09, 2024

Dealership Rating

Employee Rating

I had no issues with this service on the Cadillac. My experience met my expectations. My experience met my expectations. More

by FRANK.DUFFEY

Verified Customer

Recommend Dealer

Yes

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Sep 11, 2024 -

Tom Clark Auto Park responded

Thank you for taking the time to leave a review, Frank! We're thrilled to hear that you had a smooth experience with your Cadillac service at James Wood AutoPark. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2024

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Employee Rating

James Wood has always gone above and beyond. The delivery service is a life saver! The delivery service is a life saver! More

by sheiladjones63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Franklin Wood

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Sep 10, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that James Wood Chevrolet Denton has always gone above and beyond for you. It's great to know our delivery service has made a positive impact. We appreciate your support and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2024

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Employee Rating

I’ve answered this already here we go again. The replaced tire sensor on my 2016 cts The replaced tire sensor on my 2016 cts More

by Tdan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2024 -

Tom Clark Auto Park responded

Thank you for your feedback regarding the tire sensor replacement on your 2016 CTS. We appreciate you taking the time to share your experience, and we’re glad to have had the opportunity to assist you at James Wood Chevrolet Denton. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 07, 2024

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Employee Rating

Detail wash, mechanical work and all work done to the vehicle were done to satisfaction. The front office did not communicate or provide good time estimates or provide quality customer service. Service t vehicle were done to satisfaction. The front office did not communicate or provide good time estimates or provide quality customer service. Service tech went on vacation and did not pass along any information. Was told vehicle would be done at a certain time. Called continuously and was told it wasn't ready waited without a vehicle all day of the day they said it was going to be done but then had to go get kids from school. Came back the next day and again was told it wasn't ready. Then told them to go ahead and bring it to the front ready or not and come to find out it was ready just service tech was not competent enough to get the correct information. More

by BRYANAGARRETT82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Wilkins , Jared Laska

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Sep 09, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the detail wash and mechanical work being satisfactory. However, we understand your frustrations with the communication and timing issues you encountered at James Wood Chevrolet Denton. We strive for clear communication and excellent customer service, and it seems we didn't meet those expectations in your case. Your comments will help us improve in these areas. If you have further concerns or require assistance, please don't hesitate to reach out to us directly. We value your business and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 07, 2024

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Employee Rating

Taylor had great communication and was very accommodating in my requests during the service visit. in my requests during the service visit. More

by JWOJAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2024 -

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that Taylor provided great communication and was accommodating during your service visit at James Wood Chevrolet Denton. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 07, 2024

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Employee Rating

Friendly and caring. Respectful of my time. They washed my car, it was a surprise. Respectful of my time. They washed my car, it was a surprise. More

by kuykendallg12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Alvey , Jared Laska

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Sep 09, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's friendliness and respect for your time at James Wood Chevrolet Denton. We're glad you enjoyed the surprise car wash! We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2024

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Employee Rating

We done business with James Wood for Over 35 years , we have purchased , all vechials there , keep going back to the excellent service , thank you Tim For tending to us yesterday. we have purchased , all vechials there , keep going back to the excellent service , thank you Tim For tending to us yesterday. More

by mimir.rendon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Jonatan Camunez, Rachel Alvey , Franklin Wood

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Sep 06, 2024 -

Tom Clark Auto Park responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton over the past 35 years. It's wonderful to hear that Tim provided you with excellent service during your visit. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 04, 2024

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Employee Rating

Taylor has always been competent and courteous. The service department at James Wood has always had my full confidence. The service department at James Wood has always had my full confidence. More

by SOPHIA.QUINTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Will Lewis

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Sep 05, 2024 -

Tom Clark Auto Park responded

Thank you for your kind words! We appreciate your trust in the service department at James Wood Chevrolet Denton. We're glad to hear that Taylor has consistently provided you with competent and courteous service. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

September 04, 2024

Dealership Rating

Employee Rating

Great service, turnaround time is quick. The waiting area is quiet and clean. very satisfied with everything. The waiting area is quiet and clean. very satisfied with everything. More

by arcftcutr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 05, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton are thrilled to hear that you had a great experience with our service. It's fantastic to know that you appreciated the quick turnaround time and the comfort of our waiting area. We look forward to seeing you again soon and providing you with excellent service in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 31, 2024

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Employee Rating

Was greeted right away. Was explained everything that needed to be done. Waited in a nice lounge fully stocked with drinks and snacks while vehicle was being serviced. Once Was explained everything that needed to be done. Waited in a nice lounge fully stocked with drinks and snacks while vehicle was being serviced. Once vehicle was completed service advisor went over what was completed. Definitely a 5 star review! More

by sgoldstein7996

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. It's always our goal to provide excellent service and a comfortable environment. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

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