219 Reviews
Write a Review219 Reviews of Taylor Adams
September 07, 2024
Detail wash, mechanical work and all work done to the vehicle were done to satisfaction. The front office did not communicate or provide good time estimates or provide quality customer service. Service t vehicle were done to satisfaction. The front office did not communicate or provide good time estimates or provide quality customer service. Service tech went on vacation and did not pass along any information. Was told vehicle would be done at a certain time. Called continuously and was told it wasn't ready waited without a vehicle all day of the day they said it was going to be done but then had to go get kids from school. Came back the next day and again was told it wasn't ready. Then told them to go ahead and bring it to the front ready or not and come to find out it was ready just service tech was not competent enough to get the correct information. More
Other Employees Tagged: Tim Wilkins , Jared Laska
September 07, 2024
Friendly and caring. Respectful of my time. They washed my car, it was a surprise. Respectful of my time. They washed my car, it was a surprise. More
Other Employees Tagged: Rachel Alvey , Jared Laska
September 05, 2024
We done business with James Wood for Over 35 years , we have purchased , all vechials there , keep going back to the excellent service , thank you Tim For tending to us yesterday. we have purchased , all vechials there , keep going back to the excellent service , thank you Tim For tending to us yesterday. More
Other Employees Tagged: Jarrett Abel, Tim Wilkins, Jonatan Camunez, Rachel Alvey , Franklin Wood
September 04, 2024
Taylor has always been competent and courteous. The service department at James Wood has always had my full confidence. The service department at James Wood has always had my full confidence. More
Other Employees Tagged: Will Lewis
August 31, 2024
Was greeted right away. Was explained everything that needed to be done. Waited in a nice lounge fully stocked with drinks and snacks while vehicle was being serviced. Once Was explained everything that needed to be done. Waited in a nice lounge fully stocked with drinks and snacks while vehicle was being serviced. Once vehicle was completed service advisor went over what was completed. Definitely a 5 star review! More
August 30, 2024
Service at James wood is exceptional. My experience is that all personnel are professional, responsive and excellent to interact with. They keep you informed and have a good turnaround My experience is that all personnel are professional, responsive and excellent to interact with. They keep you informed and have a good turnaround time. The waiting lounge is comfortable and accommodating. I have also used the shuttle service and its terrific! More

