

122 Reviews
Write a Review122 Reviews of Taylor Adams
May 13, 2025
Everyone there is so so nice! I really love my new car. I would surely recommend James Woods to my family and friends. Thanks for taking care of me and my husband. I really love my new car. I would surely recommend James Woods to my family and friends. Thanks for taking care of me and my husband. More
Other Employees Tagged: Rossie Sewell, Rachel Alvey
May 10, 2025
Taylor was awesome. Very professional. Very knowledgeable and friendly. Gave me. Complete breakdown of everything needed to fix said used Escalade (which was RIDICULOU Very professional. Very knowledgeable and friendly. Gave me. Complete breakdown of everything needed to fix said used Escalade (which was RIDICULOUS). But it’s what I asked for. And did. Transmission flush. Thanks again I will be back. Considering my vehicle has 185k miles on it. I will probably be back sooner than I would like. Thanks Taylor More
May 10, 2025
I had the best experience ever in getting my car repaired. It is always a stressful time when something goes wrong with your car and Taylor easily took the stress out of it. She went above and beyon repaired. It is always a stressful time when something goes wrong with your car and Taylor easily took the stress out of it. She went above and beyond on what was expected and I feel very fortunate to have had the opportunity to have her as my service advisor. More
May 10, 2025
Thank you Taylor for keeping me up to date with on going status reports. The valve body for my Cadillac transmission was on back order for we-ee-eks. It is driving fine now! I rated the speed of ser status reports. The valve body for my Cadillac transmission was on back order for we-ee-eks. It is driving fine now! I rated the speed of service "poor" because of the back order delay. Overall, Taylor and James Wood Cadillac are the best! More
May 07, 2025
Wonderful group that always go above and beyond to help with my vehicle service Great!!! with my vehicle service Great!!! More
Other Employees Tagged: Franklin Wood, Rachel Alvey
May 06, 2025
We are very happy with the service department and the way they handled our issues. We are waiting on a part to complete the work. This is the second survey that I have completed . they handled our issues. We are waiting on a part to complete the work. This is the second survey that I have completed . More
May 02, 2025
James Woods Cadillac repaired my XT5 in 2 days when Crest Cadillac had my car for a week and couldnt find anything wrong with it! Cadillac had my car for a week and couldnt find anything wrong with it! More
Other Employees Tagged: Rachel Alvey
April 29, 2025
I always experience great customer service when I go for service appointments. I don't have anything further to add to this survey . service appointments. I don't have anything further to add to this survey . More
Other Employees Tagged: Rachel Alvey
April 26, 2025
Excellent service, very helpful as well as caring. Our loaner car was great, and my car is working great in addition to being cleaner when I picked it up than when I dropped it off! Our loaner car was great, and my car is working great in addition to being cleaner when I picked it up than when I dropped it off! More
Other Employees Tagged: Jarrett Abel, Mike Belew, Rachel Alvey
April 26, 2025
Best dealership ever! Service dept is EXCELLENT! Franklin and Taylor are the Best WILL LEWIS is the best manager James Wood could ever have and needs to be back in CADILL Service dept is EXCELLENT! Franklin and Taylor are the Best WILL LEWIS is the best manager James Wood could ever have and needs to be back in CADILLAC More
Other Employees Tagged: Rossie Sewell, Will Lewis, Franklin Wood
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