Tanya Shelby

This is my second buying experience with Ethan. He made the experience easy and enjoyable once again. He answered every question I had about my car, and he was sure that i knew everything about the He made the experience easy and enjoyable once again. He answered every question I had about my car, and he was sure that i knew everything about the car before leaving the lot. I would definitely recommend Ethan and Merchant Ford and Merchant Honda to anyone! More

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VERY VERY VERY UNPROFESSIONAL! I was informed by a salesperson that I was approved for a car mid February however I had to wait for the car to be brought in, in which it took almos I was informed by a salesperson that I was approved for a car mid February however I had to wait for the car to be brought in, in which it took almost 2 weeks and I was updated with false hope. As I was getting ready to go pick up the car Tuesday after being told I was approved and the car was ready ALL OF A SUDDEN the car has issues THEN I was informed they had another car for me. I called Ethan as instructed and he informed me that Tanya informed him that there was never a car nor deal! I wasted my time and patience with this dealership AND Ethan was very rude on the phone and unprofessional along with Tanya as a financial advisor!! DO NOT WASTE YOUR TIME HERE! They are super unprofessional!! More

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Tanya was helpful in purchasing my vehicle and was patient and provided a great experience. Tanya made sure that I received the best deal for my vehicle. I loved it! patient and provided a great experience. Tanya made sure that I received the best deal for my vehicle. I loved it! More

by ashleyboykins28 Verified Customer Verified Customer

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