Ethan Ferrell

I think they were very straightforward to work with. I ended up with a very good vehicle at a fair price. I ended up with a very good vehicle at a fair price. More

by chris.russell.bullock Verified Customer Verified Customer

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He was great, easy to work with, and kept in contact with me throughout the process in a very timely manner. me throughout the process in a very timely manner. More

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Great people and exceptional service. Highly recommend this dealership to anyone looking for an easy buying experience Highly recommend this dealership to anyone looking for an easy buying experience More

by cbgibson Verified Customer Verified Customer

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Didn't keep the original deal that was agreed upon . Used trickertry and deception to drive up the total after the sale. Willnot be doing business with Merchant or refer anybody to this establishment in Used trickertry and deception to drive up the total after the sale. Willnot be doing business with Merchant or refer anybody to this establishment in the future. More

by bigmac522philpot Verified Customer Verified Customer

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Very nice people and very knowledgeable. Would do business with them again. Overall excellent customer service. Would do business with them again. Overall excellent customer service. More

by wojones Verified Customer Verified Customer

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Ethan did it again! He is the absolute best car salesman, hands down. He is trustworthy and always goes above and beyond to get us in the best vehicle for us! He sold my He is the absolute best car salesman, hands down. He is trustworthy and always goes above and beyond to get us in the best vehicle for us! He sold my sister 2 cars, my dad a truck, my daughter a ford edge, and now he got me in a Honda CRV! There is no other person my family would rather work with. We tell him our price and needs and he goes to work! He doesn’t put you in a car just for a sale, he makes sure you are happy!! Thank you, Ethan!! You are the absolute best! Tanya came in making the deal work with the bank! She worked so hard to find the best bank for me. She worked very hard on sealing the deal! I cannot believe she got the numbers to move to where they needed to be. She is an absolute rockstar. Shane came in to help finish things up, he made sure my car was exactly what I wanted and helped finalize all the paperwork! He is super friendly, very professional, and it felt like I was working with someone I knew for a while. Ethan, Tanya, and Shane are the power team!! I will never use anyone else! More

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I bought my vehicle from Merchant Ford back in July of 2025 and no matter what questions I have Amir is always willing to answer any of my questions still to this day. Top notch and very courteous! Can't 2025 and no matter what questions I have Amir is always willing to answer any of my questions still to this day. Top notch and very courteous! Can't go wrong with Amir! More

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Everyone was pleasant to work with and the customer service was awesome!! My only complaint is the time you're on hold.waitung to speak with someone. service was awesome!! My only complaint is the time you're on hold.waitung to speak with someone. More

by ga29hh Verified Customer Verified Customer

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Ethan was great to deal with and I love my car! If anybody needs anything be sure to contact him and he will get you fixed up!! If anybody needs anything be sure to contact him and he will get you fixed up!! More

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Easiest vehicle purchase ever! Ethan was very accommodating and worked super hard for our purchase! Ethan was very accommodating and worked super hard for our purchase! More

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