Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
249 Reviews
4.7

249 Reviews

Write a Review

Industry Experience

10 yrs, 2 mos

249 Reviews of Tanya Ruiz

March 31, 2025

Dealership Rating
Employee Rating

It took seven hours to program a key fob. I brought the car in at 9am and did not receive a pick up call until 3:50 pm. More

by johngeorgino
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Service Time
Service Communication
Recommend Dealer
No

March 22, 2025

Dealership Rating
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Professional service and skills are all satisfying, at least I think so You are right to choose More

by AMYQIANYU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, John Twiford

Mar 25, 2025

Sierra Chevrolet of Monrovia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 06, 2025

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Employee Rating

I have been to this dealership several times, and never had an issue, everything my vehicle needs has been met and with a smile. I appreciate the service I receive. More

by JONATHAN.TERAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Jonathan, for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve consistently received excellent service at Sierra Chevrolet. It’s our goal to ensure that all your vehicle needs are met with a smile. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

February 16, 2025

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Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse) More

by HOWARDPR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

Feb 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Howard! We appreciate you mentioning Marvin and your experience at Sierra Chevrolet. We understand that waiting three weeks for your 2023 Chevy Traverse to be fixed can be frustrating. Your feedback is valuable, and we are committed to improving our services. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

February 12, 2025

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Tanya was extremely helpful. I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tany More

by LEL2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We're glad to hear that our team at Sierra Chevrolet could assist you during such a challenging time. Our commitment to providing timely and effective service is important to us, and we're pleased that we could help get your truck serviced quickly. If you need anything else or have further questions, please feel free to reach out. We wish you and your family the best! Sincerely, The Sierra Chevrolet Team

February 09, 2025

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Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services More

by ERIKA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

Feb 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and the additional services. At Sierra Chevrolet, we strive to ensure all services are clearly communicated and authorized by our customers. We encourage you to reach out to us directly so we can discuss this matter further and ensure your concerns are addressed. Your satisfaction is important to us, and we value your input. Sincerely, The Sierra Chevrolet Team

February 02, 2025

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They were helpful, communicative, and quickly diagnosed and fixed my car. I thought the price was reasonable. More

by jlaubing
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Recommend Dealer
Yes
Feb 04, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that our team at Sierra Chevrolet was helpful and communicative while diagnosing and fixing your car promptly. We appreciate your feedback about our pricing as well. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 29, 2025

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Employee Rating

Tanya has been very helpful and keeps me informed on any updates on my vehicle. More

by jcontreras6
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that our team has been helpful and kept you informed about your vehicle. At Sierra Chevrolet, we strive to provide excellent service and communication. We appreciate your support and look forward to assisting you again soon! Sincerely, The Sierra Chevrolet Team

January 26, 2025

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Everything was great and Tanya was SO helpful! The only thing I was a little disappointed in was the car wash at the end. I chalked it up to miscommunication or the chaos of the power being out th More

by WENDYGEORGE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Wendy! We truly appreciate your kind words about Tanya and are delighted to hear that everything was great with your experience at Sierra Chevrolet. We understand your concerns regarding the car wash and appreciate your understanding of the situation. Your feedback is invaluable, and we will certainly work to improve our services in the future. We hope to see you again soon! 😊 Sincerely, The Sierra Chevrolet Team

January 23, 2025

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Employee Rating

Tanya has been great to help fix my issues. She was prompt to respond and was great at providing me a rental vehicle and getting my car washed after the service. Thank you Tanya! More

by chevrolet8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that our team member was able to assist you promptly and effectively. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, The Sierra Chevrolet Team

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