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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
246 Reviews
4.7

246 Reviews

Write a Review

Industry Experience

10 yrs

246 Reviews of Tanya Ruiz

February 16, 2025

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Employee Rating

Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse) More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

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Feb 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Howard! We appreciate you mentioning Marvin and your experience at Sierra Chevrolet. We understand that waiting three weeks for your 2023 Chevy Traverse to be fixed can be frustrating. Your feedback is valuable, and we are committed to improving our services. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

February 12, 2025

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Tanya was extremely helpful. I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tany More

by LEL2008
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We're glad to hear that our team at Sierra Chevrolet could assist you during such a challenging time. Our commitment to providing timely and effective service is important to us, and we're pleased that we could help get your truck serviced quickly. If you need anything else or have further questions, please feel free to reach out. We wish you and your family the best! Sincerely, The Sierra Chevrolet Team

February 09, 2025

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Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services More

by ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

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Feb 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and the additional services. At Sierra Chevrolet, we strive to ensure all services are clearly communicated and authorized by our customers. We encourage you to reach out to us directly so we can discuss this matter further and ensure your concerns are addressed. Your satisfaction is important to us, and we value your input. Sincerely, The Sierra Chevrolet Team

February 02, 2025

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They were helpful, communicative, and quickly diagnosed and fixed my car. I thought the price was reasonable. More

by jlaubing
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that our team at Sierra Chevrolet was helpful and communicative while diagnosing and fixing your car promptly. We appreciate your feedback about our pricing as well. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 29, 2025

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Tanya has been very helpful and keeps me informed on any updates on my vehicle. More

by jcontreras6
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Recommend Dealer
Yes
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Jan 29, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that our team has been helpful and kept you informed about your vehicle. At Sierra Chevrolet, we strive to provide excellent service and communication. We appreciate your support and look forward to assisting you again soon! Sincerely, The Sierra Chevrolet Team

January 26, 2025

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Everything was great and Tanya was SO helpful! The only thing I was a little disappointed in was the car wash at the end. I chalked it up to miscommunication or the chaos of the power being out th More

by WENDYGEORGE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Wendy! We truly appreciate your kind words about Tanya and are delighted to hear that everything was great with your experience at Sierra Chevrolet. We understand your concerns regarding the car wash and appreciate your understanding of the situation. Your feedback is invaluable, and we will certainly work to improve our services in the future. We hope to see you again soon! 😊 Sincerely, The Sierra Chevrolet Team

January 23, 2025

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Employee Rating

Tanya has been great to help fix my issues. She was prompt to respond and was great at providing me a rental vehicle and getting my car washed after the service. Thank you Tanya! More

by chevrolet8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that our team member was able to assist you promptly and effectively. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, The Sierra Chevrolet Team

January 23, 2025

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Service was quick and easy. I appreciate the promptness and dedication that they provided for my appointment and service. More

by tonyb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found your service at Sierra Chevrolet to be quick and easy. Our team is dedicated to providing prompt and attentive care for all our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 18, 2025

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Employee Rating

Working with Tanya is the best! Trustworthy and feels safe getting work on your car repaired! More

by DELICIALSMITH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Neria

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Jan 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience working with Tanya at Sierra Chevrolet. Your trust and comfort are our top priorities, and we're glad we could provide that for you. We look forward to seeing you again for your future service needs! Sincerely, The Sierra Chevrolet Team

January 17, 2025

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Employee Rating

Joe was very good with communication. He replied quickly and answered all my questions. He was very helpful. More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Jan 17, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that Joe provided you with excellent communication and assistance. At Sierra Chevrolet, we strive to deliver top-notch service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

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