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Tanner Gregory
Tanner Gregory at Bryan College Station Toyota
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Tanner Gregory

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Tanner Gregory

November 11, 2024

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Employee Rating

Requests for info seem to be ignored. This demand for more info will insure I delete future ones. More

by MEDINA.B1968
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wally Johnson, Aaron Douglas, Russell Karli

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Nov 11, 2024

Bryan College Station Toyota responded

We apologize for any frustration caused. Your feedback is important to us, and we understand that requests for additional information can be frustrating. We will work to improve our communication and ensure your concerns are addressed more efficiently in the future. Thank you for your patience, and we appreciate your input. Customer Relations Manager customerservice@purdygroupusa.com

November 06, 2024

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Employee Rating

Tanner took care of what I needed done on my vehicle. He was friendly and communicated well. More

by C-OPLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We're happy to hear that Tanner assisted you with your vehicle needs! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 04, 2024

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Employee Rating

Very professional and courteous. Very friendly and patient to answer any questions and concerns. Very knowledgeable. More

by traoreadama80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

We are glad to hear about your positive experience with us! Thank you for your kind words! Customer Relations Manager customerservice@purdygroupusa.com

November 01, 2024

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Employee Rating

Tanner is always friendly and keeps me updated on progress on my car. Lets me know if anything else needs to be done More

by MALECKS_MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Bryan College Station Toyota responded

Thank you for your kind words! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

October 25, 2024

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Employee Rating

Replaced battery under warranty saving me 50%, even though the battery had not failed to start the vehicle. Very honest dealer. More

by gsabpear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Bryan College Station Toyota responded

What a relief to save 50% on your battery replacement! It’s great to know that our honesty made a difference for you. We believe in taking care of our customers and ensuring you have a positive experience. Thank you for sharing your thoughts—we’re here for you anytime you need us!

October 19, 2024

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Employee Rating

Everyone was nice, service was excellent, didn't have to wait for hours on having maintenance done. More

by LLAMASM493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Bryan College Station Toyota responded

We’re so happy to hear that your service experience was quick and pleasant! Our team always aims to provide excellent service without long wait times, so it’s wonderful to know we hit the mark. Thank you for sharing your feedback, and we look forward to taking care of you again in the future!

October 18, 2024

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Employee Rating

tanner as always was very friendly and helpful and service was fast and well done More

by HELPER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Bryan College Station Toyota responded

Thank you for sharing your experience! It's great to hear that Tanner was friendly and helpful, and that you received fast and quality service. We look forward to serving you again!

October 16, 2024

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Employee Rating

All of the service reps that I have used have done a fantastic job. Very good experiences. More

by rwsharum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers, Dustin Holifield, Russell Karli

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Nov 04, 2024

Bryan College Station Toyota responded

It’s great to hear that you’ve had such positive experiences with our service team! Knowing that our reps consistently do a fantastic job means the world to us. We’re grateful for your trust and happy to provide service that leaves you satisfied every time. Thank you so much for sharing your feedback!

October 16, 2024

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Employee Rating

The staff in the service center are both professional and courteous. Ensured our vehicle was well maintained and updated us on the status of the repair. More

by KYLE.BARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

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Nov 07, 2024

Bryan College Station Toyota responded

We’re delighted to hear that our service team provided you with professional and courteous care! Keeping you informed and ensuring your vehicle is well-maintained are top priorities for us. Thank you for sharing your experience—we look forward to serving you again in the future!

October 15, 2024

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Employee Rating

Toyota has fast service, friendly employees and prompt when arriving. I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive. More

by L_KUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Bryan College Station Toyota responded

We’re so glad to hear that our fast service and friendly staff made your visit a positive one! Knowing that you felt welcomed and appreciated as soon as you arrived means a lot to us. Our team takes pride in making each experience special, and it’s wonderful to see that reflected in your feedback. We can’t wait to welcome you back!

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