Tanisha Zapata
Service Customer Care
Ferrari Maserati Alfa Romeo of Fort Lauderdale
5750 North Federal Highway
Fort Lauderdale, FL 33308
Dealership Experience
4 yrs, 1 mo
Industry Experience
4 yrs, 1 mo
36 Reviews
Write a Review36 Reviews of Tanisha Zapata
January 18, 2025
I purchased my Maserati in November of 2023 and just had my first service. Really nice overall experience and very good communication from Michael Troedel. Thank you! my first service. Really nice overall experience and very good communication from Michael Troedel. Thank you! More
Other Employees Tagged: Michael Troedel
January 02, 2025
Excellent service department. The whole team is world class!! Thank you Michael and staff truly appreciated! The whole team is world class!! Thank you Michael and staff truly appreciated! More
Other Employees Tagged: Cesar Valdez, Joe Esquerra, Luis Cue, Sean Fitzgerald, Bradd Troedel, Yoojin Choi, Michael Troedel, Stephanie Asim
December 22, 2024
Nice service, well done. Expected service completed on time. Added complementary transport home and back to dealer. Expected service completed on time. Added complementary transport home and back to dealer. More
Other Employees Tagged: Michael Troedel, Stephanie Asim
December 20, 2024
Dealership was great. Unfortunately one small issue is still unresolved. Lift gate failure under specific conditions. This is an Alfa Romeo issue, not the dealership. Mik Unfortunately one small issue is still unresolved. Lift gate failure under specific conditions. This is an Alfa Romeo issue, not the dealership. Mike has been great in trying to solve this problem. More
Other Employees Tagged: Michael Troedel, Stephanie Asim
December 11, 2024
I have been a customer at this dealership for 2 years almost and it’s been an absolute pleasure to take my car for service here. Mike has always been helpful in every visit and I will continue to be a cu almost and it’s been an absolute pleasure to take my car for service here. Mike has always been helpful in every visit and I will continue to be a customer thanks to him. More
Other Employees Tagged: Michael Troedel
December 06, 2024
Joe was very attentive, always following everything with me. Very professional service, it was done as described. best. me. Very professional service, it was done as described. best. More
Other Employees Tagged: Joe Esquerra
December 03, 2024
Is always a positive experience and Michael is an exceptional member in the service department. Each service representative has always treated me very well, yet Michael is exceptional. exceptional member in the service department. Each service representative has always treated me very well, yet Michael is exceptional. More
Other Employees Tagged: Michael Troedel
November 18, 2024
Great customer service! I especially appreciated the text communications and the video of the issues. I especially appreciated the text communications and the video of the issues. More
Other Employees Tagged: Michael Troedel
November 15, 2024
Horrible experience and terrible customer service. I am very surprised and disappointed. What a shame. I am very surprised and disappointed. What a shame. More
Other Employees Tagged: Michael Troedel