Michael Troedel

Very professionell! The car was returned perfect on time. 5 Stars out of 5 Stars The car was returned perfect on time. 5 Stars out of 5 Stars More

by INGOLANG1 Verified Customer Verified Customer

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I brought my 90th Anniversary Spyder in to check the air conditioner. A coolant flush was performed and the cooling is somewhat better but not great and will need to be re-examined. In addition, I was sold conditioner. A coolant flush was performed and the cooling is somewhat better but not great and will need to be re-examined. In addition, I was sold an oil change and a steering fluid change for an extra $900-1000? And when they took my car across the street to clean it they knocked off the cover for the headlamp washer on the passenger side and lost it!? Now Mike has to order a replacement headlamp washer cover and paint it to match, which will require more of my time and inconvenience, assuming this part is still available. I own two Maseratis and previously had them serviced at the Ferrari and Maserati dealership in Seattle for many years before moving to Fort Lauderdale. We never had any issues like this and they always cleaned their cars on site and never outsourced them. I was quite surprised you do that and hopefully you will not do that again, as outsourced car cleaners never treat the vehicles as well, especially collectors cars. More

by RBERSIN Verified Customer Verified Customer

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Michael was great! Highly professional, extremely knowledgable and very accommodating. I would give him more stars if possible! Maserati is fortunate to have Michael Tr Highly professional, extremely knowledgable and very accommodating. I would give him more stars if possible! Maserati is fortunate to have Michael Troedel representing their company! More

by WEITZJON Verified Customer Verified Customer

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Working with the dealership and especially Mike Troedel is absolutely seamless. No request is ever too much is absolutely seamless. No request is ever too much More

by SCOTTSTEVENGOLDSTEIN Verified Customer Verified Customer

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Christopher is absolutely the best service advisor I have ever had with any car I have ever owned. Fort Lauderdale Ferrari Alfa is a fantastic dealer with absolutely the best top notch customer service anywh ever had with any car I have ever owned. Fort Lauderdale Ferrari Alfa is a fantastic dealer with absolutely the best top notch customer service anywhere! I will never go anywhere else. More

by RMEYERS3 Verified Customer Verified Customer

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Pleasure to bring my car there Michael Troedel helped me before I was even a customer at dealership with extended warranty information. It was because of him with his knowledge and patience and kindness I'm before I was even a customer at dealership with extended warranty information. It was because of him with his knowledge and patience and kindness I'm now a loyal customer of Ferrari-Maserati of Fort Lauderdale. Thank you, Joseph A Brown More

by REAL1DEAL Verified Customer Verified Customer

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They give Excellent service, Honest and reliable Always solves every issue fast and with a smile solves every issue fast and with a smile More

by CALFIERI Verified Customer Verified Customer

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Worst service department I have ever been to in my 35+ years of owning/leasing cars! Unprofessional, unfriendly and overall bad attitude. For a luxury car brand you have much to improve on! I was there years of owning/leasing cars! Unprofessional, unfriendly and overall bad attitude. For a luxury car brand you have much to improve on! I was there for 3 different service occasions and on my last one I had to walk away due to bad customer service. Took my car to the Collection in Coral Gables instead where the service is top notch! More

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Everything was perfect! Michael was very profesional and knowledgeable! He explained everything and made me feel appreciated and welcomed! He is a keeper! Michael was very profesional and knowledgeable! He explained everything and made me feel appreciated and welcomed! He is a keeper! More

by ECristal Verified Customer Verified Customer

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they were very easy to work with made an appointment with me immediately to bring my car in for service. They had it delivered to my office about 40 minutes away after servicing and Michael was excellent to me immediately to bring my car in for service. They had it delivered to my office about 40 minutes away after servicing and Michael was excellent to deal with. More

by HUDSONRLTY Verified Customer Verified Customer

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