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Tammy Ross
Tammy Ross at Shottenkirk Ford Jasper
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Tammy Ross

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Tammy Ross

June 08, 2024

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Employee Rating

No problem with the service or help. The flaw in my truck has been a huge annoyance but maybe it’s corrected now More

by BILLKATTER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Vernon McDonald, Brian Syme, Brian Hughes

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June 08, 2024

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Quick service. In and out in less than an hour. Great job to the team! More

by JT.BISE
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Recommend Dealer
Yes
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May 29, 2024

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Great service, easy to deal with, easy on the wallet, excellent communication and will definitely be back for my next service More

by MSC3240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Fred Rogers

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May 30, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 24, 2024

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Mike was so helpful! He was able to get me in what I needed and great customer service too! More

by DOBETTERBEBETTER2022
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Kristi Stewart, Mike Mccarthy, Bernard Ehrlich

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May 28, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 23, 2024

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Tammy is service has always been great to work with! I would recommend her to anyone looking for a service advisor. More

by kyrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2024

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Vehicle wasn't ready when stated. Designed that way is not an acceptable answer on a coolant leak. We have seen before sounds like it needs to be a recall More

by FREDWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Disalvo

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May 23, 2024

Shottenkirk Ford Jasper responded

FRED, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

May 12, 2024

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Brian Hughes, the Service Manager, was very helpful and professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance n More

by FRANKMJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

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May 13, 2024

Shottenkirk Ford Jasper responded

FRANK, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 06, 2024

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Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. More

by FOLKSTONHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Kristi Stewart, Laura Collins, Brian Hughes

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May 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 02, 2024

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The staf and salesmen were wonderful. Answered all my questions in order to pick the best truck for my needs More

by ALAN.D.HAMMONDS
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Kara Jordan, Taylor Landry, Kristi Stewart, Rick Leyva, Brian Syme, Brian Hughes

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May 03, 2024

Shottenkirk Ford Jasper responded

ALAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

April 30, 2024

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Employee Rating

As always excellent sales and service! This was our third vehicle purchase from here. We would always recommend Shottenkirk Ford in Jasper. More

by NURSEAICHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Stewart, Sayed Hassan

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May 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

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