Tamar Thomas

First time here. This rating is for both Sebastian & Tamar. Both were very helpful explaining what was being done and gave suggested time frames for future work as op This rating is for both Sebastian & Tamar. Both were very helpful explaining what was being done and gave suggested time frames for future work as opposed to trying to cram it all in on one day. They kept informed of the time frame for that day’s service. I was listening to see how other customers were being treated by the entire staff and I felt they were helpful and not trying to push unnecessary work. I hope this experience is consistent as we move forward. More

by FRANZ_ALVAREZ Verified Customer Verified Customer

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Excellent service. Very professional. Rye Subaru service staff solved the problem I had very efficiently. Very professional. Rye Subaru service staff solved the problem I had very efficiently. More

by JACKIECABRERA106 Verified Customer Verified Customer

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I was using this service center for many years, can see the improvement. Service coordinator did an outstanding job! the improvement. Service coordinator did an outstanding job! More

by JEVGENIJS_5 Verified Customer Verified Customer

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As always, I am very pleased with service at Rye Subaru. Tamar is an outstanding professional. Honest, courteous and caring. I was concerned about an issue with my car and they checked it thoroughly and I f Tamar is an outstanding professional. Honest, courteous and caring. I was concerned about an issue with my car and they checked it thoroughly and I feel confident in the results. I am very happy with Rye Subaru and I remain a loyal customer. More

by MNICHOLS3131 Verified Customer Verified Customer

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Efficient service. My request was processed immediately. The waiting room was pleasant and the complimentary coffee was good. My request was processed immediately. The waiting room was pleasant and the complimentary coffee was good. More

by TERERAMIREZ800 Verified Customer Verified Customer

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Excellent service from Tamar and the rest of the service team. I highly recommend this service location. team. I highly recommend this service location. More

by barblc Verified Customer Verified Customer

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Service agent was more interested in getting a good rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happ rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happened before but when it happens, it impacts everyone. I’ve been a Subaru owner since I was 20 years old. More

by MLDELBENE Verified Customer Verified Customer

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The rep - just had to call several times to get an updatge on my car. updatge on my car. More

by RENEE.CARLUCCI Verified Customer Verified Customer

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The service department has been in a decline with regard to service. Technician appear to be still OK. It took 3 and one half days to discover the cause of check engine light. Ms Mejia apologized for limite to service. Technician appear to be still OK. It took 3 and one half days to discover the cause of check engine light. Ms Mejia apologized for limited communication and said it was a staffing issue. So perhaps not fault and certainly a dealer issue. Overall customer engagement has declined gradually over the last decade. More

by RCAMPB1010 Verified Customer Verified Customer

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She is great, responsive and took care if me. The service was done on time and at a reasonable price. The service was done on time and at a reasonable price. More

by BOBYGG Verified Customer Verified Customer

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