Paula Mejia
Paula Mejia at Rye Subaru
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Paula Mejia

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Paula Mejia

June 07, 2024

Dealership Rating
Employee Rating

I have received excellent service. I vey much appreciate Paula's ability to translate the work for someone who is not as knowledgeable with the workings of the SUV. Paula has been ve More

by KATHLEENTELLING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 07, 2024

Rye Subaru responded

Thank you, Kathleen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

June 06, 2024

Dealership Rating
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Paula is great! She is always kind and very helpful. She is very knowledgeable and patient and spends whatever time i need with me. More

by JTR10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 07, 2024

Rye Subaru responded

Thank you for your review and kind words for Paula! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

May 30, 2024

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They’re right to the point, they do make you wait a little longer than I’m used to but otherwise everyone is very friendly More

by CPENA196
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Ramirez

May 31, 2024

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2024

Dealership Rating
Employee Rating

Whenever I use the service center at Rye Subaru I have always received the best service. More

by bmchin
Recommend Dealer
Yes
May 29, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2024

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Paula was very helpful. Made everything a good experience would go back for all my service needs. More

by JOHNSARRO
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Recommend Dealer
Yes
May 29, 2024

Rye Subaru responded

John, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2024

Dealership Rating
Employee Rating

I would rate Subaru as a zero! My car had under 60,000 miles and so far I am on my 4th battery. Subaru “fixed” the defective part that was the cause of battery failure and then More

by DPMCSPEDON
Service Price Transparency
Workmanship
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Recommend Dealer
No

May 18, 2024

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Paula was fine. I had to remind them that my discount was not applied. otherwise ok. More

by WESTERG
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Recommend Dealer
Yes
May 20, 2024

Rye Subaru responded

Thank you for your very kind review. Paula and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

May 15, 2024

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They are wonderful and very attentive. I appreciate how helpful they are when ever my car needs to be serviced More

by CASEYSAVAGE
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Ramirez

May 16, 2024

Rye Subaru responded

Casey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2024

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Very good service. No wait time and high quality. It is very convenient as well More

by ARIKERTESZ
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Recommend Dealer
Yes
May 03, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2024

Dealership Rating
Employee Rating

I have been a loyal customer at Rye Subaru for 3 years, after buying my CPO Crosstrek there. Their costs are very high, but after spening thousands each year, one would think there'd be some reciprocal loy More

by CRADIST54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail.

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