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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
135 Reviews
5.0

135 Reviews

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135 Reviews of Talon Cockrell

February 14, 2026

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Employee Rating

Talon kept me updated throughout the repairs. He was kind, knowledgeable and answered all my questions. I appreciate the one on one contact, it made me feel special. You have a great business mod More

by Big krum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2026

Shottenkirk Honda Decatur responded

Hearing that Talon’s regular updates and one-on-one attention during your Acura RDX repairs helped you feel special makes our day. We’re glad his expertise answered all of your questions. Thank you for sharing your experience, and we hope to see you again. Mason Rigdon General Manager

February 11, 2026

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Employee Rating

Service was excellent thy went above and beyond to make sure my car was fixed correctly More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Michael Morris, Raleigh McCalpin, Richard Lewis, Bill Marco, Chip Cobb, Aubrey Mayfield

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Feb 11, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear our service team went the extra mile to make sure your Honda was repaired correctly. We appreciate your feedback and look forward to helping with any future maintenance.

February 10, 2026

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Knowledgeable , kind employees. Good , quick service. I have used them for all my Hondas since 1989 More

by Suelour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris, Chip Cobb, Aubrey Mayfield

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Feb 10, 2026

Shottenkirk Honda Decatur responded

We appreciate your loyalty since 1989. We’re glad Michael and our technicians could deliver knowledgeable, kind, and prompt care for your Honda CR-V.

February 08, 2026

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Employee Rating

Fast and friendly staff and service at Honda of Decatur. New building is being built. More

by billnjhamm
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris, Aubrey Mayfield

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Feb 08, 2026

Shottenkirk Honda Decatur responded

We appreciate you recognizing our fast and friendly team. It was our pleasure to service your Honda and complete everything quickly. We look forward to welcoming you back and showing off our new building once it’s open.

February 04, 2026

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The service representative I dealt with was professional and kind. He returned texts promptly when I had questions. More

by Peggy.black2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear Talon was professional and attentive, responding promptly to your texts. We’re glad your Honda CR-V service went smoothly and appreciate you sharing your feedback.

February 03, 2026

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Employee Rating

Talon in the service department has treated us very well. The sales department does not negotiate as well as other dealerships. More

by Titan.1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

Shottenkirk Honda Decatur responded

Titan, thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad Talon was able to help, and we hope to see you again! Mason Rigdon General Manager

January 29, 2026

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Employee Rating

Everyone was welcoming and willing to help. Vitoria did a great job in knowing then vehicle and making sure I was taken care of. More

by jht2207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kapes, Alex Figueroa, Victoria Villalobos

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Jan 30, 2026

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

January 23, 2026

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Great service from Shottenkirk Honda again! Service team is top notch. Shout out to Talon this time for taking great care of me and my Odyssey. More

by DWFREY644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

January 17, 2026

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Employee Rating

Talon was awesome in the Service department! The wait time was much less than I expected and I was treated like I mattered in this busy world!!! More

by Titan.1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2026

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

January 15, 2026

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Employee Rating

Came in for an unscheduled service with a short timeline. I was seen right away by service writer Talon, who took great care of me and was very professional. My Odyssey was fully serviced in no time and I More

by DWFREY644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2026

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

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