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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Talon Cockrell

June 03, 2025

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Employee Rating

Easy to work with and good to inform you on needed repairs, I will be using them again More

by aterranceb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 04, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 01, 2025

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Employee Rating

Good excellent fantastic great above beyond service nice folks good looking cars clean good tires More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Honda Decatur responded

Pepper, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2025

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Great job with my oil change. They were upfront about how long it would take and gave me the option to get a ride. More

by Michelle.partain
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Honda Decatur responded

Michelle, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2025

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Excellent service by all. Young man that helped me was professional, knowledgeable, and very helpful. More

by janelliott11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

May 29, 2025

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The service department was excellent today. They were kind, prompt, and did a great job! More

by Mimi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 28, 2025

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Employee Rating

By appointment I left my Honda Accord for service. Talon Cockrell was my service manager. He kept me updated and was very professional. He explained the work required/needed for my vehicle and conta More

by jones.peggy29.pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 23, 2025

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Employee Rating

The people working there were very friendly and cordial. I appreciated the transportation to and from the dealership. More

by tfgoode52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Transportation employees.

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May 23, 2025

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

May 21, 2025

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Employee Rating

The adviser was very professional. He kept me informed throughout the process and told me upfront how much it would cost, More

by HEMATHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris, Aubrey Mayfield

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May 22, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

November 09, 2024

Dealership Rating
Employee Rating

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by IMNOTELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Nov 11, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

November 07, 2024

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Employee Rating

Great dealership,friendly service, Talon Crockell always goes above and beyond to meet our needs More

by SJD1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Report | Print
Nov 08, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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