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Sylvia Miranda
Refer Me
8 Reviews
I have been fortunate enough to be a part of the Rusnak Automotive family since 1998, prior to that I was in the travel industry. Since joining the Rusnak Auto Group I have held positions as Receptionist, Cashier, Reception and Cashier Supervisor, Sales Assistant, and my current role as Customer Service Manager. In all my positions providing great customer service was essential. The knowledge that I was able to provide a level of customer service that exceeded expectations is very satisfying. Growing within the company over the years has been rewarding in many ways, the many long-term relationships with clients and co-workers are wonderful memories that are endless and irreplaceable.
Read moreDealership Experience
26 yrs, 2 mos
Industry Experience
26 yrs, 2 mos
Languages Spoken
English
Spanish
8 Reviews of Sylvia Miranda
December 14, 2023
It was a pleasure meeting and conducting business with Katrin B. From the time we met online, she was very helpful in answering all my questions. Once at the dealership, she made sure things moved forward Katrin B. From the time we met online, she was very helpful in answering all my questions. Once at the dealership, she made sure things moved forward and was able to make sure I got into the vehicle I wanted. I am grateful for the time she spent going over the details of the car’s special functions. It was a pleasant experience. More
by WriterJennifer
Other Employees Tagged: Katrin Bassenger
July 11, 2023
Took my Cadillac in on trade. Called me because GMAC wouldn’t let them pay off lease. I allowed them to take it out of the contract but they never paid i off the lease just gave t Called me because GMAC wouldn’t let them pay off lease. I allowed them to take it out of the contract but they never paid i off the lease just gave the car to a friend of the General Manager. Someone is driving the car for two months while GMAC is wanting payments from me. Thieves! More
by Makaha72
Other Employees Tagged: Billy Kwan , Allen Hsiang
June 26, 2023
Service was amazing! Nice inventory, clean, spectacular customer service, fast, and knowledgeable. Made my experience all worth it. Nice inventory, clean, spectacular customer service, fast, and knowledgeable. Made my experience all worth it. More
by Vmariesegura
Other Employees Tagged: Jay Cao, Andy Tan
September 04, 2019
Top Notch customer Service & Knowledge of Car! Wow....Talk about service! Fell in love with a GLS 550 on the showroom floor and Sylvia Miranda made it happen the same day! She was so warm and welc Wow....Talk about service! Fell in love with a GLS 550 on the showroom floor and Sylvia Miranda made it happen the same day! She was so warm and welcoming to me and my family! We were connected with Denise Justice in Sales and it could not have been any smoother of a deal. Denise went above and beyond to coordinate with our crazy schedules to accommodate to our timeframe. Denise was so knowledgeable about the car and all of the settings! She took her time explaining everything to me and my family (including kids) ... even set the car up with me to make sure I understood. 100% World Class! Thank you! More
by Anthony T.
Other Employees Tagged: Denise Justice, Sylvia Miranda
July 21, 2019
Vehicle Purchase Review Peter Liew has been my salesman at Rusnak for many years. He knows what features I like in my vehicles and always provides me with excellent customer Peter Liew has been my salesman at Rusnak for many years. He knows what features I like in my vehicles and always provides me with excellent customer service. More
by andrea1624
Other Employees Tagged: Peter Liew, Andy Tan
April 03, 2019
Excellent customer experience Thanks again for the best customer service from the sales team at Rusnak Arcadia. Thanks Scott Hong, Sylvia Miranda, and Andrei Kokhno for always goin Thanks again for the best customer service from the sales team at Rusnak Arcadia. Thanks Scott Hong, Sylvia Miranda, and Andrei Kokhno for always going above and beyond to providing a smooth car buying experience. Will see you guys soon for all future purchases. More
by JasCam
Other Employees Tagged: Scott Hong , Andrei Kokhno
December 03, 2018
Top notch! Excellent customer care as usual the whole reason I keep coming back to this dealership to purchase Mercedes Benz vehicles. Keep up the good work! Excellent customer care as usual the whole reason I keep coming back to this dealership to purchase Mercedes Benz vehicles. Keep up the good work! More
by JasCam
Other Employees Tagged: Andrei Kokhno, Huy Nguyen, Joanna Rodriquez
November 24, 2018
Thank you so much for the great purchase experience! I got my 2016 C300 last weekend. Joseph Ovesepyan was the salesperson and his sales manger Willy Chia helping me w the purchase. He's very friendly, p I got my 2016 C300 last weekend. Joseph Ovesepyan was the salesperson and his sales manger Willy Chia helping me w the purchase. He's very friendly, patient and helpful. Will definitely refer him to my friends and family! The experience was more pleasant than I expected. The entire transaction/negotiation was very smooth and hassle free. No back and forth, straight to the point which I like. Didn't waste time at all! More
by Koby S.
Other Employees Tagged: Willy Chia, Joseph Ovsepyan
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