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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
465 Reviews
4.6

465 Reviews

Write a Review

465 Reviews of Susie Hatheway

May 13, 2025

Dealership Rating
Employee Rating

This is our third vehicle from this dealership. Always pleased with Salesman, office crew and service department and employees. Employees treat us very professional. More

by mcdean0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Tony Vertudazo, Stephanie Woods

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May 13, 2025

Mandal Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Mandal Buick GMC over the years. It’s great to hear that you’ve consistently had positive experiences with our sales team and service department. We strive to provide the best for our customers, and your feedback is invaluable. We look forward to assisting you with your next vehicle! Sincerely, the Team at Mandal Buick GMC

May 13, 2025

Dealership Rating
Employee Rating

Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available. More

by llala63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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May 13, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our team at Mandal Buick GMC friendly and knowledgeable. It's great to know that you appreciate the timely service and the clean waiting area with refreshments. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 14, 2025

llala63 responded

👍

May 12, 2025

Dealership Rating
Employee Rating

Susie was real helpful kind and on the job ready to help. Susie got things done! More

by hseservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're glad to hear that our team member was helpful and attentive during your visit to Mandal Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 10, 2025

Dealership Rating
Employee Rating

Everyone was nice and informative. I waited about 2 hours for a oil change, I had an appointment at 1:00. More

by howardstephanie56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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May 11, 2025

Mandal Buick GMC responded

Thank you for your feedback, Howard! We're glad to hear that you found our team at Mandal Buick GMC to be nice and informative. We appreciate your patience during the oil change process. Your comments help us strive for improvement, so please feel free to reach out if you have any further concerns. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

May 08, 2025

Dealership Rating
Employee Rating

Service representative , Susie was extremely nice and explained everything that was done to my vehicle. More

by SMERRIMAN2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo , Jim in sales

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May 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Susie provided you with excellent service and clearly explained everything regarding your vehicle. At Mandal Buick GMC, we strive to ensure our customers receive the best experience possible. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

May 08, 2025

Dealership Rating
Employee Rating

Real smooth the staff is very polite and friendly nice clean environment ms Susie is the best she take care of all my vehicles thank you! More

by woodynora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Mandal Buick GMC. Ms. Susie will be happy to know that you appreciate her exceptional care for your vehicles. We look forward to serving you again soon! Sincerely, the Team at Mandal Buick GMC

May 03, 2025

Dealership Rating
Employee Rating

The service time is too long and not consistent with other service providers. Even though this time it was way faster than last time More

by abufreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins

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May 03, 2025

Mandal Buick GMC responded

Thank you for your feedback. I understand your concerns regarding service time, and I appreciate you recognizing the improvement since your last visit. At Mandal Buick GMC, we strive for consistency and efficiency, and your comments will help us continue to enhance our services. If you have any further feedback or would like to discuss this in more detail, please feel free to reach out to us directly. We value your input! Sincerely, the Team at Mandal Buick GMC

May 01, 2025

Dealership Rating
Employee Rating

Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Mandal Buick GMC responded

Thank you for your review! We're glad to hear that you experienced professionalism and reasonable wait times at Mandal Buick GMC. Our team works hard to provide a pleasant experience, and it's great to know that you found our staff easy to talk with. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

April 30, 2025

Dealership Rating
Employee Rating

Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. More

by sanchezcrystal654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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May 01, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff at Mandal Buick GMC to be professional, pleasant, and efficient. Your feedback about the reasonable wait time is greatly appreciated. We look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

April 29, 2025

Dealership Rating
Employee Rating

GREAT PLACE AND PEOPLE TO DEAL WITH HANDS DOWN THE BEST PLACE TO BUY FROM More

by MIGUESNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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Apr 29, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We at Mandal Buick GMC truly appreciate your kind words and are thrilled to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

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