David Kelly

Mandal Buick GMC responded

Thank you for bringing your service experience to our attention. We understand that you brought your truck in because of sputtering during acceleration and hard downshifting, but the recommendation to add a friction modifier did not address the symptoms you were experiencing. You also mentioned finding out about a recall after returning home, which raised further questions about the inspection performed. Please contact Mandal Buick GMC directly so we can review the service findings and the recall information you discovered. Our team takes vehicle inspections seriously and remains focused on providing customers with thorough attention and dependable service. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your kind words! We are glad to hear that you had an outstanding experience with the service department at Mandal Buick GMC. We appreciate your recommendation and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you’ve experienced excellent service and enjoyed our facilities at Mandal Buick GMC. We appreciate your feedback and look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your positive review, Marty! We truly appreciate your kind words about our team at Mandal Buick GMC. It’s great to hear that you feel welcomed and well taken care of whenever you drop off your truck. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the service you received at Mandal Buick GMC. It's important to us that each customer has a positive experience, especially for first-time visits. We would like to discuss the issues you mentioned, including the delays, the vehicle wash, and the tire rotation. Your satisfaction is our priority, and we want to ensure that we meet our service standards. Please feel free to reach out to us directly. Thank you for bringing this to our attention, and we hope to improve your next visit. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your feedback, Joseph! We appreciate your positive comments about our service. We also understand your concern about how long the oil change took. At Mandal Buick GMC, we strive to provide efficient service, and your input helps us improve. If you have any further questions or concerns, please feel free to reach out. We hope to see you again soon. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Our team has acknowledged this review.

Mandal Buick GMC responded

Thank you for taking the time to leave us such a wonderful review! We’re glad to hear that our service tech performed a clean and perfect job on your new truck. Your satisfaction is our priority at Mandal Buick GMC, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Grateful for you sharing this lovely experience with us, Nelson! We're happy to hear about your positive experience with our mobile service and the excellent service provided on your Chevrolet Silverado. Your satisfaction means a lot to us at Mandal Buick GMC. We hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the emails you’ve been receiving. If you could reach out to us directly at Mandal Buick GMC, we would be happy to assist you in resolving this issue. Your experience is important to us, and we appreciate you bringing it to our attention. Sincerely, the Team at Mandal Buick GMC