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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
405 Reviews
4.6

405 Reviews

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405 Reviews of Susie Hatheway

December 18, 2024

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Employee Rating

Great Service all around! It was quick and easy to schedule and come in. Thank you! More

by JBLADESTAILS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Dec 18, 2024

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had great service at Mandal Buick GMC and that the scheduling process was quick and easy for you. We appreciate your feedback and look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

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She is amazing and she is always super helpful. She goes the extra miles for her customers! More

by HILLARYLMATHIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 18, 2024

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and the extra effort they put in for customers. At Mandal Buick GMC, we strive to provide excellent service, and it's great to hear that this was your experience. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

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Employee Rating

They are focused on customer service and it shows. Always transparent, nit pushy and easy to speak with. More

by KTBWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Dec 18, 2024

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced our commitment to customer service at Mandal Buick GMC. We strive to create a transparent and approachable environment for all our customers, and it's great to know that you felt that during your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 14, 2024

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Employee Rating

There was an issue with my Terrain dealing with engine oil levels and coolant levels. I was not informed of this issue until I returned to the dealership to inquire about my vehicle being done. More

by fredhilljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 16, 2024

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand that having concerns about your Terrain's engine oil and coolant levels can be frustrating. We appreciate your feedback, as it helps us improve our communication and services at Mandal Buick GMC. If you would like to discuss this matter further, please feel free to reach out to us. We value your input and hope to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

December 13, 2024

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This dealership is decent when it comes to the service department. I like that they text me beforehand to let me know what they recommend for services. More

by WEVAN1984
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Mandal Buick GMC responded

Thank you for taking the time to share your experience with us. We're glad to hear that you appreciate the communication from our service department at Mandal Buick GMC. Your feedback is valuable, and we look forward to continuing to meet your service needs. If you have any further suggestions or concerns, please feel free to reach out to us. Sincerely, the Team at Mandal Buick GMC

December 12, 2024

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The only issue that i had was that my vehicle service start time was about 30 minutes behind schedule and the tech left hand prints on the vehicle. Other than that everything was good. More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Mandal Buick GMC responded

Thank you for your feedback! We understand that having your vehicle service start on time is important, and we appreciate you bringing the delay and handprints to our attention. It’s great to hear that everything else went well with your service at Mandal Buick GMC. If there's anything further we can assist you with or if you have questions, please feel free to contact us. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

December 10, 2024

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Employee Rating

Blake was awesome. I do wish they would have done a better deal but they did get me my truck. Frank took care of me when the door wouldn’t unlock. He made sure it got f More

by jiovannicarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods , Blake, Frank

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Dec 11, 2024

Mandal Buick GMC responded

Thank you for your feedback! We’re glad to hear that Blake provided you with great service and that Frank was able to assist you with the door issue promptly. We appreciate your understanding regarding the minor oversight and want you to know that we always strive for excellence at Mandal Buick GMC. Please feel free to reach out if there's anything further we can assist you with. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 09, 2024

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The staff at Mandal is friendly and friendly. Thank you and the staff. Merry Christmas and Happy New Year More

by pathutton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Dec 10, 2024

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Mandal Buick GMC to be friendly. We truly appreciate your thoughtful wishes and look forward to serving you in the New Year. Happy holidays! Sincerely, the Team at Mandal Buick GMC

December 01, 2024

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I was given great attention the whole time, going over many details. KD was very knowledgeable and extremely courteous. The out- the-door was a bargain! More

by dbtoche
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Patrick McGee , Lee Mayfield, David Davis, Annette Coleman, Kira Miller, Blake Nitz

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Dec 03, 2024

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you received great attention and found KD to be knowledgeable and courteous during your visit to Mandal Buick GMC. It's fantastic that you felt you got a bargain on your purchase! We appreciate your feedback and look forward to welcoming you back for your future automotive needs. Safe travels! Sincerely, the Team at Mandal Buick GMC

December 01, 2024

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Employee Rating

Mandala Buick GMC has been a great dealership. Very courteous staff all together. I dropped my SUV off for a oil change and wash. It was done in less than an hour and looked great. More

by clintoncooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Dec 03, 2024

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Mandal Buick GMC. It's great to know that our team provided courteous service and that your SUV was taken care of quickly and efficiently. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

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