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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
555 Reviews
4.6

555 Reviews

Write a Review

555 Reviews of Susie Hatheway

February 25, 2026

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Employee Rating

Communication is very poor between the check in process and check out process. I was told my car was ready for pick up but it wasn’t in line so I was told it must be in wash as I had requested it be washed More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Girl that checked me in needs a zero

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February 23, 2026

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Employee Rating

I love this dealership. Everyone is always nice and professional. The mechanics always offer professional quality work in a timely manner. More

by trysha.hall.36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Feb 23, 2026

Mandal Buick GMC responded

Thank you for your awesome review, Trysha! We’re glad to hear that you love Mandal Buick GMC and appreciate our team's professionalism and quality of work. Your satisfaction means a lot to us. We look forward to serving you again soon! Sincerely, the Team at Mandal Buick GMC

February 20, 2026

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Great service, great communication! Service Tech Anthony Husley did a great job letting me know the status of my vehicle. More

by PAULCANNETTE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins , Anthony Husley, Jim Crampton, Jamie Herring

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Feb 21, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Paul! We're thrilled to hear that you had a great experience with our service team at Mandal Buick GMC, especially with Anthony's communication about your vehicle's status. We appreciate your kind words and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

February 12, 2026

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They always go above and beyond my expectations. Very thorough with their service and friendly people. More

by BIRDMAN_16746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Mandal Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that our team at Mandal Buick GMC consistently exceeds your expectations and provides thorough and friendly service. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

February 11, 2026

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Not pleased with the Auto Butler service they performed. They never touched the inside of my car. I feel like all they did was wash the outside of my car. When I purchased Auto Butler I was under the impres More

by JANESMITH39503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Feb 11, 2026

Mandal Buick GMC responded

Thank you for sharing your experience with us, Jane. We understand your concerns regarding the Auto Butler service and appreciate your feedback. At Mandal Buick GMC, we aim to provide thorough service, and it's important to us that our customers feel satisfied. Our team encourages you to reach out to us directly to address your concerns and work towards a better experience. Thank you for your input, and we hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

February 10, 2026

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Employee Rating

The service department, hands down, is the best! ! They are always amazing! Jamie M. is phenomenal and the entire team are all incredible as well! So easy to work with, friendly and knowledgeable! More

by coreylynn924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Feb 10, 2026

Mandal Buick GMC responded

Thank you so much, Corey! We're glad to hear you had such a great experience with our service department at Mandal Buick GMC. Jamie and the entire team strive to provide exceptional service, and it's great to know that their efforts made a positive impact on your visit. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

February 08, 2026

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Employee Rating

The problem I went in there for ended up being worse within 48 hours. Very disappointing. More

by DRNHRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 09, 2026

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the issues you experienced after your visit to Mandal Buick GMC. We appreciate you bringing this to our attention, and we encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us. Sincerely, the Team at Mandal Buick GMC

February 02, 2026

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Employee Rating

Great service as always, Susie and the rest of the team at Mandal are always kind and courteous!!!!!! More

by MORGAN.SEYMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Mandal Buick GMC responded

Thank you, Morgan! We appreciate your kind words about the great service you received from Susie and our team at Mandal Buick GMC. It's always our goal to provide a courteous and welcoming experience for our customers. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 25, 2026

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Employee Rating

The customer services employee's was very professional and listened to the issue regarding the issue on the 2025 buick enclave st. We receive the service and it was handled in an Amp amount of time. We wa More

by harry1913fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2026

Mandal Buick GMC responded

Thank you for your wonderful feedback, Harry! We’re thrilled to hear that our team provided professional service regarding your 2025 Buick Enclave ST and that everything was handled promptly. We appreciate your patience and look forward to connecting with you soon. Please don’t hesitate to reach out if you have any further questions or need assistance. Thanks again for choosing Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

January 17, 2026

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Employee Rating

Mandal has always been easy to deal with from sales, finance, service and parts. I’ve never had an issue with them. More

by samurphyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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Jan 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words and are thrilled to hear that your experiences with Mandal Buick GMC have always been smooth across sales, finance, service, and parts. We look forward to continuing to serve you in the future! Sincerely, the Team at Mandal Buick GMC

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