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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
443 Reviews
4.6

443 Reviews

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443 Reviews of Susie Hatheway

March 28, 2025

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Employee Rating

Quick service with a lot of personal attention. Up-to-date service department can quickly diagnose your problem. Also a nice comfortable place if you’re waiting for an oil change or tire rotation. More

by runthebuoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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Mar 29, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced quick service and personalized attention at Mandal Buick GMC. Our team takes pride in providing a comfortable space for our customers while their vehicles are being serviced. We appreciate your feedback and look forward to welcoming you back for your next oil change or tire rotation! Sincerely, the Team at Mandal Buick GMC

March 27, 2025

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Employee Rating

I’m glad I can trust Mandel to keep my car in great shape. The staff always explains the work needed and were able to fix any problems. Had a loaner car to use while my vehicle was in the shop! Very he More

by CWR3810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review! We appreciate your trust in Mandal Buick GMC to keep your car in great shape. It's fantastic to hear that our staff provided clear explanations and that you found the loaner car service helpful. We'll be sure to pass along your thanks to Susie and the entire service team. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

March 27, 2025

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Employee Rating

Lady that met me when I pulled into the service area was awesome. She asked all the right questions and had my vehicle in the shop for service on my appointment time. Everyone that I interacted with during More

by Wspan224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

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Mar 27, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Mandal Buick GMC. It's great to know that our team provided excellent service and made your visit enjoyable. We appreciate you taking the time to share your feedback, and we look forward to welcoming you back next time! Sincerely, the Team at Mandal Buick GMC

March 27, 2025

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Employee Rating

Everything was great. Service was quick and precise. Will keep coming back for future service More

by NUM2LSUFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that everything was great and that you experienced quick and precise service at Mandal Buick GMC. We truly appreciate your loyalty and look forward to assisting you with your future service needs. See you next time! Sincerely, the Team at Mandal Buick GMC

March 26, 2025

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Employee Rating

2 batteries replaced on the key fob $42. Not happy with a 5 minute service call. More

by Joe HARVAT
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 28, 2025

Mandal Buick GMC responded

Thank you for your feedback. We understand that the service for replacing the key fob batteries at Mandal Buick GMC may not have met your expectations in terms of value and time. We appreciate your input and would like to encourage you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us, and we aim to provide the best experience possible. Sincerely, the Team at Mandal Buick GMC

March 24, 2025

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Employee Rating

I've never received anything but outstanding service. I look forward to keeping my relationship with Mandal. More

by gsoltis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Mandal Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty and are thrilled to hear that you have consistently received outstanding service at Mandal Buick GMC. We look forward to continuing our relationship and being at your service for years to come! Feel free to reach out anytime. Sincerely, the Team at Mandal Buick GMC

March 23, 2025

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Employee Rating

Great service, nice staff, professional, and experienced. The atmosphere and waiting area was clean and comfortable. I always enjoy my visit. Thanks Mandal 😊 More

by claudettes305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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Mar 24, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our service and staff at Mandal Buick GMC. We're thrilled to hear that you enjoy the atmosphere and find our waiting area comfortable. We look forward to welcoming you again on your next visit! 😊 Sincerely, the Team at Mandal Buick GMC

March 17, 2025

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Employee Rating

The oil change was a great job and very professional done. Looking forward to going back in the future. Thank you More

by PBUCKLEY1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Mar 17, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your oil change at Mandal Buick GMC. We appreciate your kind words about our professionalism and look forward to seeing you again in the future. Safe driving! Sincerely, the Team at Mandal Buick GMC

March 15, 2025

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Employee Rating

The service on time and completed with everything that was supposed to be done. The team was courteous and professional as always. More

by clarkv0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kira Miller, Jamie Meakins , Brent McKey

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Mar 15, 2025

Mandal Buick GMC responded

Thank you for taking the time to leave a review, Clark! We're glad to hear that your service experience at Mandal Buick GMC was completed on time and to your satisfaction. Our team appreciates your kind words regarding their professionalism and courtesy. If you have any further needs or questions, please feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

March 15, 2025

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Employee Rating

Mrs. Susie was amazing to work with. She kept me updated and was very detailed. More

by DCLEVE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Susie at Mandal Buick GMC. Our team strives to provide excellent service and it's great to know that Susie's updates and attention to detail made a difference for you. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

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