Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

Contact Me
4.6
477 Reviews
4.6

477 Reviews

Write a Review

477 Reviews of Susie Hatheway

June 09, 2025

Dealership Rating
Employee Rating

It was a truly great experience from first phone call to picking up my vehicle. More

by MARKPARISH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly

June 08, 2025

Dealership Rating
Employee Rating

I had a very pleasurable experience recently replacing and upgrading my GMC Sierra 1500. Aiden Harrison and Patrick Magee were terrific to work with. I would recommend them highly! More

by jwatherton28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick McGee

Jun 08, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasurable experience upgrading your GMC Sierra 1500 with Aiden and Patrick. Your recommendation means a lot to us at Mandal Buick GMC. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

June 06, 2025

Dealership Rating
Employee Rating

Professional service as expected with a huge smile on their face at that! Thanks for a wonderful service department! More

by lneal23613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins , Sonny is awesome!

Jun 06, 2025

Mandal Buick GMC responded

Thank you for your feedback! We’re happy to hear that you had a great experience with our Service Department at Mandal Buick GMC. Our team always strives to provide professional service with a smile. We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

June 04, 2025

Dealership Rating
Employee Rating

I was driving from Texas and was having a battery problem. They were able to fit me in for a new battery and I was able to track my destination safely. Excellent customer service. More

by Dbgjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Jun 04, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that we could assist you with your battery problem and get you back on the road safely. At Mandal Buick GMC, we strive to provide excellent customer service, and it’s great to know we met your needs. We look forward to seeing you again on your next visit! Safe travels! Sincerely, the Team at Mandal Buick GMC

June 04, 2025

Dealership Rating
Employee Rating

I brought my Sierra in for an oil change and tire rotation. They finished my truck up in a little over an hour. Thanks guys! The garage was slammed with other customers and I was pleased with the qu More

by FDENICOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Jun 05, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with your Sierra's oil change and tire rotation. Our team at Mandal Buick GMC always aims for efficiency, and it's great to know you appreciated the quick turnaround despite a busy garage. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

June 01, 2025

Dealership Rating
Employee Rating

The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. More

by IFIXGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Mandal Buick GMC responded

Thank you so much for your review! We're glad that your experience with Mandal Buick GMC has been amazing, and we appreciate your continued trust in us for your vehicle purchases. Shawn will be delighted to know that he contributed to your smooth process. We look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 30, 2025

Dealership Rating
Employee Rating

SERVICE WAS OK, BUT WAITING TIME WAS HORRIBLE, ARRVAL 6. 30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TES More

by NEWTONKEEYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Mandal Buick GMC responded

Thank you for your feedback. We’re glad to hear the technician did an excellent job and appreciate your recognition of their work. However, we understand your concerns regarding the extended wait time despite having a 7:00 a.m. appointment. Timely service is important, and we recognize how delays like this can impact your experience. Your comments will be shared with the team at Mandal Buick GMC as we continue working to improve scheduling and efficiency. If you’d like to discuss this further, we encourage you to contact us directly. Sincerely, the Team at Mandal Buick GMC

May 28, 2025

Dealership Rating
Employee Rating

Everytime I go into the dealership for my warranty service, I have always been treated like I just bought my truck. They answer all my questions without delay and I always take their recommendations o More

by miketomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Mandal Buick GMC responded

Thank you so much for your kind words! We are thrilled to hear that you feel valued every time you visit Mandal Buick GMC for your warranty service. Our team is dedicated to providing top-notch service and ensuring all your questions are answered. We appreciate your trust and recommendations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

May 28, 2025

Dealership Rating
Employee Rating

Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.! More

by SCOTT3642
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins , Service drive greeter. It's the first impression of your service dept. & these pe

May 28, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you experienced the professional and friendly service that Mandal Buick GMC strives for. Our service team works hard to meet your expectations, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 27, 2025

Dealership Rating
Employee Rating

Highly professional and friendly staff, made the whole process smooth and easy! Lakyn was a true pleasure to work with! More

by eodwiese4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo , Lakyn Cuevas

May 28, 2025

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a smooth experience at Mandal Buick GMC and that Lakyn made a positive impact during your visit. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

1
...

Dealership Inventory (268 Vehicles)

used 2017 Toyota Highlander car, priced at $16,500
2017 Toyota Highlander
used
Blizzard Pearl exterior
Automatic
Front-wheel Drive
new 2025 Buick Envision car, priced at $32,990
2025 Buick Envision
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
used 2017 Jeep Wrangler car, priced at $20,000
2017 Jeep Wrangler
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Buick Envision car, priced at $32,990
2025 Buick Envision
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Ford F-150 car, priced at $43,500
2022 Ford F-150
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2025 Buick Envision car, priced at $36,690
2025 Buick Envision
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive