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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
429 Reviews
4.6

429 Reviews

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429 Reviews of Susie Hatheway

February 15, 2025

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Employee Rating

The service was done on time and I was kept up to date on it, being alerted when it was done. More

by WFWARRENII
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Recommend Dealer
Yes
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Feb 16, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your service was completed on time and that you appreciated the updates. At Mandal Buick GMC, we strive to keep our customers informed every step of the way. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

February 12, 2025

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I was in for a leaky driver’s door and oil and filter change and also picked up wiper blades More

by Grizx67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert RJ IN parts

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Feb 13, 2025

Mandal Buick GMC responded

Thank you for your review! We appreciate you choosing Mandal Buick GMC for your service needs. We're glad to hear that we could assist you with your driver's door issue, oil and filter change, and wiper blades. We strive to provide excellent service and look forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

Feb 13, 2025

Grizx67 responded

The staff is very friendly and helpful I love coming to Mandal your treated right!! We really love our terrain with the Daneli finish only thing I wish we could have is a CD PLAYER or a way to play an aftermarket unit. It is a great traveling car with lots of room Tell RJ at the parts desk Hi

February 11, 2025

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Had to get my first time oil change and rotate tires …. Only waited about 3o minutes and I had no appointment… very satisfied More

by elaineduprey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Feb 12, 2025

Mandal Buick GMC responded

Thank you for your great review, Elaine! We're thrilled to hear that you were satisfied with your first oil change and tire rotation at Mandal Buick GMC, especially with such a quick service time. We appreciate your feedback and look forward to seeing you again next time! Sincerely, the Team at Mandal Buick GMC

February 08, 2025

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I was very pleased with the prompt service and the professionalism exhibited with all of the staff that I had the opportunity to interact with. I will continue to bring my vehicle in for service! More

by FDENICOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you were pleased with the prompt service and professionalism of our staff at Mandal Buick GMC. We appreciate your commitment to returning for future service, and we look forward to assisting you again soon! Sincerely, the Team at Mandal Buick GMC

February 07, 2025

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I was met at the service entrance and was asked what was needed no run around, just friendly and timely service. Excellent service staff. More

by richardgrogan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Feb 08, 2025

Mandal Buick GMC responded

Thank you for your great feedback, Richard! We're thrilled to hear that you had a positive experience at Mandal Buick GMC and that our service staff was friendly and timely. We strive to provide excellent service, and it’s wonderful to know we met your expectations. We look forward to seeing you again next time! Sincerely, the Team at Mandal Buick GMC

February 06, 2025

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Communication with service department not easy. Did not call as stated they would. Did not check for proper phone. Susie only bright spot., and service work good. Will not look elsewhere, YET More

by cmcharg961
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason a bit scattered, I assume over busy. But handled case/insurance well

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Feb 08, 2025

Mandal Buick GMC responded

Thank you for your feedback. We understand that clear communication is critical, and we appreciate you bringing this to our attention. We're glad to hear that Susie was a bright spot in your experience and that the service work met your expectations. We’d love the opportunity to improve your experience further, so please feel free to contact us directly at Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

February 05, 2025

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Employee Rating

Mandal Service is the Best because of leadership team, David, Jamie, and Susie!!!! Their keen attention to detail and concern for customers is refreshing! More

by twsaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Feb 06, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our leadership team, including David, Jamie, and Susie. At Mandal Buick GMC, we strive to provide excellent service and it's great to know that our attention to detail and customer care made an impact. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 29, 2025

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Mandal GMC has a fantastic Service Department that provides quality customer service and great service. More

by chilove5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jan 29, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our Service Department at Mandal Buick GMC. Providing quality customer service is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 18, 2025

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Employee Rating

I like the service department, there are still some faces that I recognize and that take care of you with a smile More

by OLWESTMORELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jan 20, 2025

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that you appreciate our service department and the familiar faces that strive to provide a positive experience at Mandal Buick GMC. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 18, 2025

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Employee Rating

The customer service is always top notch! ! Always easy to deal with and quick turn around. More

by lbarnett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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Jan 19, 2025

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the top-notch customer service at Mandal Buick GMC. Our team strives to provide quick and efficient service, and we're delighted to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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