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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
421 Reviews
4.6

421 Reviews

Write a Review

421 Reviews of Susie Hatheway

January 18, 2025

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Employee Rating

I like the service department, there are still some faces that I recognize and that take care of you with a smile More

by OLWESTMORELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jan 20, 2025

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that you appreciate our service department and the familiar faces that strive to provide a positive experience at Mandal Buick GMC. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 18, 2025

Dealership Rating
Employee Rating

The customer service is always top notch! ! Always easy to deal with and quick turn around. More

by lbarnett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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Jan 19, 2025

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the top-notch customer service at Mandal Buick GMC. Our team strives to provide quick and efficient service, and we're delighted to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 18, 2025

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Employee Rating

They even washed my truck after they serviced it. I was very surprised and happy. More

by kensfty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

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Jan 20, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you were surprised and happy with the service your truck received at Mandal Buick GMC, including the wash. We appreciate your support and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 16, 2025

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Employee Rating

Always first class customer service! We have purchased 3 vehicles from them and always top notch customer relations and great service. More

by lbarnett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Tony Vertudazo, Kira Miller, David Kelly, Jamie Meakins, Stephanie Woods

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Jan 17, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had consistently excellent experiences with us at Mandal Buick GMC and that you've chosen us for all three of your vehicle purchases. Your trust and loyalty mean a lot to our team. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

January 16, 2025

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Employee Rating

Susie is always very professional and upfront with all necessary work to done on my vehicle. More

by DAVIDUSM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins

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Jan 17, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about Susie and her professionalism at Mandal Buick GMC. We’re glad to hear you had a positive experience with the service on your vehicle. We look forward to seeing you again for your next visit! Sincerely, the Team at Mandal Buick GMC

January 16, 2025

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Employee Rating

Great experience and everyone was very helpful in helping me to buy the new SUV More

by JSADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Tony Vertudazo, Jamie Meakins

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Jan 17, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Mandal Buick GMC and that our team was helpful in assisting you with your new SUV purchase. We appreciate your support and look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

Jan 19, 2025

JSADAMS responded

I was treated royally at Mandal GMC

Jan 19, 2025

JSADAMS responded

I was treated royally by the Mandal staff

January 16, 2025

Dealership Rating
Employee Rating

Susie is the best and always helpful when I reach out to her for assistance on my vehicles! More

by MWILL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Susie has been so helpful to you with your vehicles. At Mandal Buick GMC, we strive to provide excellent service, and it's great to know Susie is making a positive impact. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 14, 2025

Dealership Rating
Employee Rating

Quick and easy to set up appointment. The team did a great job, keeping me informed and quickly handle the issue. More

by DR.PWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jan 14, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your appointment was easy to set up and that our team at Mandal Buick GMC kept you informed throughout the process. It's great to know we could quickly address your issue. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 14, 2025

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Employee Rating

I called 17 times in a 3 day period trying to get my car serviced. Service department never answered their phone. I asked the lady that answered the main line twice to please give them a message. I neede More

by John_malissa2012
Recommend Dealer
No

Other Employees Tagged: Daniel Regueira, Patrick McGee , Lee Mayfield, David Davis, Annette Coleman, Kira Miller, Blake Nitz, David Kelly, Jamie Meakins

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Jan 16, 2025

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the difficulty in reaching our service department at Mandal Buick GMC. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to provide excellent customer service, and it seems we missed the mark with your situation. This information will be passed along to the management team and we will work to address this issue going forward. Sincerely, the Team at Mandal Buick GMC

January 11, 2025

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Employee Rating

Clean and cost saving for customer. Fast priority for me and I can look at new cars while waiting with free coffee. More

by mikeroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jan 13, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Mandal Buick GMC to be clean and cost-saving. It's great to know that you appreciated our fast service and enjoyed the opportunity to look at new cars while enjoying complimentary coffee. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

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