Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review645 Reviews of Susan Ward
July 31, 2018
Professional and Customer Centic Katelyn, Ric,Paul, Susan and Jemar The entire teams responsiveness, attention to detail and customer centric attitude was the deciding factor that ma Katelyn, Ric,Paul, Susan and Jemar The entire teams responsiveness, attention to detail and customer centric attitude was the deciding factor that made the process seamless Thank you! More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Jemar DuBose, Katelyn Linnemann
July 28, 2018
New purchase Everyone I dealt with at the dealership was very friendly and knowledgeable. They made the entire buying experience easy and enjoyable. They really to Everyone I dealt with at the dealership was very friendly and knowledgeable. They made the entire buying experience easy and enjoyable. They really took the time to make sure you were happy with your purchase and educate you on all the features of the cars. I was very pleased with my experience from beginning to end. More
Other Employees Tagged: Ric Koresky, Paul Kolleck
July 15, 2018
Professional team and simple process from start to finish!! Julian, Jemar, Mark and Susan were great to deal. The team was friendly and professional and I'd recommend the dealership to family and friends!! Julian, Jemar, Mark and Susan were great to deal. The team was friendly and professional and I'd recommend the dealership to family and friends!! More
Other Employees Tagged: Julian Lambert, Jemar DuBose , Mark Harless
July 12, 2018
Great team. Very knowledgeable and caring. Paul was very helpful. He was always one step ahead of my thoughts and questions. Great team of people to work with. I would highly recommend The BMW Paul was very helpful. He was always one step ahead of my thoughts and questions. Great team of people to work with. I would highly recommend The BMW store More
Other Employees Tagged: Paul Kolleck, Jemar DuBose
July 10, 2018
2017 X6 Had a great experience with the entire team at the BMW Store. Paul went above and beyond with helping to find the perfect car for me, Jemar was very k Had a great experience with the entire team at the BMW Store. Paul went above and beyond with helping to find the perfect car for me, Jemar was very knowledgeable and patient in answering all of my financial questions, and Susan was great with going through all of the fantastic new features on my car. I highly recommend the team at the BMW Store! More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Jemar DuBose, Katelyn Linnemann
July 03, 2018
My Recent Experience at the BMW Store This is my sixth BMW and the last five have come from the BMW Store. Every experience I have had there has been nothing short of excellent. I can’t im This is my sixth BMW and the last five have come from the BMW Store. Every experience I have had there has been nothing short of excellent. I can’t imagine doing business anywhere else. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Katelyn Linnemann , Dave Pavlick
June 28, 2018
Customer at the BMW Store Cincinnati since 1985 I have been a customer of the BMW Store in Cincinnati for 33 years, need I say more? Never had any of my cars serviced any other place. I feel comfo I have been a customer of the BMW Store in Cincinnati for 33 years, need I say more? Never had any of my cars serviced any other place. I feel comfortable dealing with both sales and service. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Matt Carelock, Jemar DuBose
June 16, 2018
BMW X3 Lease Paul and Ric provided excellent customer/sales service. They were both super friendly, helpful and knowledgeable about the products they were selling. Paul and Ric provided excellent customer/sales service. They were both super friendly, helpful and knowledgeable about the products they were selling. They made the whole process of leasing simple and painless. Susan demonstrated excellent product knowledge and spent quality time explaining all the bells and whistles of the vehicle. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Jemar DuBose
June 08, 2018
Renewing lease with new 430 i Paul was helpful finding ways to minimize pricing, especially since price is creeping up & the maintenance is no longer free. ... and Susan did a good Paul was helpful finding ways to minimize pricing, especially since price is creeping up & the maintenance is no longer free. ... and Susan did a good job tailoring car information to needs of a repeat leaser. More
Other Employees Tagged: Paul Kolleck
May 06, 2018
Opinion about the BMW Store I enjoyed working with this BMW store. It's not easy to make a quick decision on any expensive automobile that you are going to depend on for many ye I enjoyed working with this BMW store. It's not easy to make a quick decision on any expensive automobile that you are going to depend on for many years. Working with the people at this BMW store made it a pleasant experience. More
Other Employees Tagged: Ric Koresky, Paul Kolleck , Conor O'Somachain

