Suheil Katan | Page 8

Worst Customer Service EVER I purchased my Toyota Sienna from Koons 11 years ago and when I lost all power going 68 miles per hour on Route 50 recently, I turned to them for help I purchased my Toyota Sienna from Koons 11 years ago and when I lost all power going 68 miles per hour on Route 50 recently, I turned to them for help. I was going to be charged $130 just to look at my car and then when I decided to forgo that expense and lease another Toyota vehicle from their sales department they didn't even give me a competitive trade in value. I ended up towing my car to another mechanic, who checked my car out for free and gave me a very fair price for my Sienna. I ended up next door at the Hyundai dealer and leased a brand new Tucson and had wonderful customer service. I hightly recommend anyone looking for a new car goes to Annapolis Hyundai and bypass Koons all together. I will never go back to them again!!! More

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Awesome sales experience at Koons Annapolis Toyota/Scion My husband Jeff and I stopped by The Koons Annapolis Toyota/Scion dealership to look at new Scions. We already have a 2012 silver Scion so we didn't w My husband Jeff and I stopped by The Koons Annapolis Toyota/Scion dealership to look at new Scions. We already have a 2012 silver Scion so we didn't want another silver one but unfortunately that was what was readily available. Our salesman, Mr. Neal Barrett, asked us what color we wanted , we told him, and Koons delivered. Our new Scion is beautiful and everyone at the dealership was amazing. From Mr. Neal Barrett who is such a pleasant and patient salesman to Mr. Jared Herbert who helped us with financing to Mr. Suheil Katan who is very dedicated to making sure all customers enjoy their experience at Koons, everyone we had contact with at this dealership is a professional who is interested in making sure the customer's experience is a pleasant one. We have been and will continue to sing the praises of Koons dealerships. Thank you to everyone at Koons for all of your help and support. More

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Great service and exceptional sales support Will Gable was beyond patient and exceptional while I going back and forth on choosing my car with this option or that one. He made sure I got what I Will Gable was beyond patient and exceptional while I going back and forth on choosing my car with this option or that one. He made sure I got what I wanted and went out if his way to ensure that I was completely comfortable with my purchase. I am thrilled my new corolla and couldn't be happier!! More

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Great Experience The sales guy, finance and all the team members are super helpful in making the purchase of my new 2016 Toyota Highlander a delightful experience. The sales guy, finance and all the team members are super helpful in making the purchase of my new 2016 Toyota Highlander a delightful experience. More

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Best dealership to deal with....koons Annapolis is the best Have had the best people who will follow-up and make sure you are certified with their dealing with you,call you for a cup of coffee and sale your lik Have had the best people who will follow-up and make sure you are certified with their dealing with you,call you for a cup of coffee and sale your like....and what your match....l love koons and Emanuel has bought it all from me all I talk about is toyota koons and Emanuel. ....what can I do without Emanuel or Toyota. ...nothing at all More

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thank you! Although Margo told us her area of sales was with the new fleet of cars, she was just as willing and helpful to get us into a truck -- a very nice (us Although Margo told us her area of sales was with the new fleet of cars, she was just as willing and helpful to get us into a truck -- a very nice (used) 2014 Ford F150! The finance guys were also able to provide us with a package deal that was hard to refuse. Although a bit more than we wanted to spend, the customer service of the Koons staff helped closed the deal. More

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Great service Henry Reynolds was a very patient salesman. We originally were looking to purchase the Highlander and he was informative, knowledgeable and persisten Henry Reynolds was a very patient salesman. We originally were looking to purchase the Highlander and he was informative, knowledgeable and persistent yet not pushy. Unfortunately, our situation changed from our initial visit and we ultimately ended up purchasing a Camry. Suheil Katan and Viktor Beshidze provided a high level of customer service as well. We are very pleased with the service we received with our first Toyota purchase. More

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Best Price and Customer Service EVER! I came in with the intention to only test drive a 2016 Prius v Five. I worked with Will Gable who is about as low-pressure as you could hope for. Ever I came in with the intention to only test drive a 2016 Prius v Five. I worked with Will Gable who is about as low-pressure as you could hope for. Everyone else I spoke with at the dealership was also extremely pleasant. I loved the 2016 Prius v and the year-end "wow" pricing was much better than I expected. Although they did not have the color scheme I wanted, they did find it at their Virgina dealership (only one in three states that I could find). Will drove it back the next day for me to see and test drive. Viktor in finance was wonderful to work through all the different financing scenarios. Unfortunately I had to change some aspects of the financing. Suheil accommodated me further by treating me with the utmost respect and giving me the deal and financing I needed. I could not be happier. Koons Toyota has a new loyal customer. More

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Christmas Surprise! We were in town for the holidays and wanted to surprise one of the kids with a car. We had heard good things about Koons Annapolis. Emanuel Persaud w We were in town for the holidays and wanted to surprise one of the kids with a car. We had heard good things about Koons Annapolis. Emanuel Persaud welcomed us to the dealership. He listened to our plans and helped us find the perfect car. Viktor Beshizde did all the paperwork in quick order. All that was left was to spring the surprise. Everyone there did a fantastic job helping us pull it off. Thanks Koons Annapolis ! More

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A pleasant experience! This was the first time purchasing a vehicle that I didn't feel pressured. Joe showed both vehicles to me and explained the differences between the tw This was the first time purchasing a vehicle that I didn't feel pressured. Joe showed both vehicles to me and explained the differences between the two models. His knowledge about every aspect of the Camry was definately a deciding factor. More

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