Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 7

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

October 30, 2023

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Employee Rating

always a pleasurer to bring my car into Lia of Honda service. the staff there are pleasant and very helpful! even if they aren't my service person they make you feel welcome. More

by quinthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wertheim, Robert Munson

Oct 31, 2023

Lia Honda of Kingston responded

Thanks for the love! We're thrilled you always enjoy working with the Lia Honda team for your automotive needs. We appreciate your kind review, and hope to be of service to you for many more years to come!

October 25, 2023

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Mark did a great job in tracking maintenance requirements, communicating with me and answering questions, and arranging with Lyft for a ride back and forth so I did not have to wait on premises. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wertheim

Oct 25, 2023

Lia Honda of Kingston responded

Thanks for letting us know how satisfied you were with Mark's assistance, Linda! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb!

October 22, 2023

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I get my 2019 Honda accord serviced at this dealership. Sue Kelly is my service advisor she’s amazing. When I dropped my vehicle off for its 30,000 mile service Sue kept me updated on what was going on. Sh More

by Babygirlbrandy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Lia Honda of Kingston responded

Thank you for telling us why you like working with Sue and John! Your satisfaction means the world to us, and we're pleased they continue to be a reliable resource for your Honda's service needs. We look forward to ensuring more high quality service at your next appointment!

October 19, 2023

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Lia Honda makes it so incredibly easy to get my car serviced. Susan Kelly always is efficient and greets me when I pull into the service bay. Everything that is necessary to be done is taken care of an More

by Hariet Hunter
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2023

Lia Honda of Kingston responded

We're really happy you enjoy working with Susan and that our convenient accommodations have been so helpful to you, Hariet! Thank you for continuing to choose Lia Honda. We'll see you at your next appointment!

October 16, 2023

Dealership Rating
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The Lia Honda Team of Sue, Mark, Rob and John and more people I’m missing…they all take such supreme care of my car and me! I’m so grateful! More

by HawleyH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wertheim, Robert Munson

Oct 17, 2023

Lia Honda of Kingston responded

Hi, Hawley! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. It is always our pleasure!

October 11, 2023

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I buy my cars there because of the dealership(Lia) not just the brand (Honda) They are the best. Because they care about you, they take great care of your car. Your like family to them. More

by Khoetger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell, Don Mayer

Oct 11, 2023

Lia Honda of Kingston responded

Thank you for sharing your experience with us! We're delighted our team always handles your needs with the utmost advocacy and grace. Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

October 05, 2023

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I want to give kudos to Mark Wertheim at Lia. I just got a used Honda and was a little nervous. But he spent extra time showing me features and helped me get a new key fob. He is so attentive. Fa More

by Fifileb2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Wertheim

Oct 10, 2023

Lia Honda of Kingston responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Mark's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 21, 2023

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I purchased my car here and continue to return for routine service because I am always very satisfied with the services I receive and the people who work here More

by chris
Service Price Transparency
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Recommend Dealer
Yes
Sep 21, 2023

Lia Honda of Kingston responded

Thanks so much, Chris! We're delighted the value of our service team's support and expertise exceeds your expectations at each visit. We appreciate your continued business, and look forward to giving you the same high quality experience at your next appointment!

September 19, 2023

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Sue Kelly and her team always know the right thing when it comes to keeping my car on the road without worry. Even when I miss something they pick up on it and get the job done at the best price. More

by Johnfkarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell, Matt Panaro

Sep 19, 2023

Lia Honda of Kingston responded

John, thanks for taking the time to review your service experience! We're happy Sue handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 13, 2023

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Employee Rating

Sue Kelly made a quick appointment for me when I had problems with my heat shield. She and the team were able to repair and reattach the heat shield rather than having to replace it. The service was qui More

by hudsonsailor27
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Lia Honda of Kingston responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Susan's assistance during your vehicle's heat shield repair. We wish you the safest of travels until we may be of service to you again!

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