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353 Reviews of Sue Kelly
May 14, 2024
Nicole Leader was very friendly and informative. Everything was well explained. I highly recommend her. Everything was well explained. I highly recommend her. More
by Bkdeerslayr
Other Employees Tagged: Don Mayer, Nicole Leader, Curtis Knight
January 31, 2024
A great product backed up by top notch service and sales team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years. team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years. More
by Bill Berardi
Other Employees Tagged: Matt Panaro, Jared Stoutenburg, Nicole Leader, Darian McCargo, Curtis Knight, Robert Munson
January 07, 2024
Recently took my car in for regular service and expected to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 bu to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 but appreciated the honesty that only 2 did. I opted to replace all 4 and informed Robert that I liked the tires that were on it and would like the same. They were not in stock but he recommended another by the same manufacturer so I agreed. He told me it would be about a 2 1/2 hour wait. After an hour and a half he informed my car was ready. Yay! An hour I didn’t have to wait (although the dealer’s waiting accommodations are very nice). I was further surprised and happy to discover that Robert had found me a buy 3 get one free deal. Win win that day. I have never been disappointed with the service I have received here for the past 6 years and will continue to do business here in the future. More
by JudeG
Other Employees Tagged: Jared Stoutenburg, Mark Wertheim, Robert Munson
November 26, 2023
We love you guys, especially Robert Munson, who is the person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave. person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave. More
by valelkind
Other Employees Tagged: Robert Munson
November 20, 2023
Susan Kelly was my Service Rep, and I couldn't be happier with the results. I brought my 2018 Honda Accord EX in for an inspection and knew I needed to replace or repair some items. I discussed my concerns with the results. I brought my 2018 Honda Accord EX in for an inspection and knew I needed to replace or repair some items. I discussed my concerns with Sue and was impressed with her knowledge, professionalism, and ability to offer me alternatives. It was so refreshing to have a skilled Service Rep who actually listened to my concerns. Sue kept me apprised of the service progress throughout my appointment and I left feeling I received an outstanding service at a very reasonable price. I give a 5-star rating to the dealership, service rep, and service tech(s). I love the way Lia treats their customers! More
by bslowinski
November 14, 2023
Pleasant experience very nice good great wonderful job couldn’t be any better the best couldn’t be any better the best More
by davidursojewelry
Other Employees Tagged: Robert Munson
November 07, 2023
I had dropped my car off the night before for a lengthy service on a Monday and everything went as expected. The service person i dealt with, Franko Hernandez, was very helpful and efficient. service on a Monday and everything went as expected. The service person i dealt with, Franko Hernandez, was very helpful and efficient. More
by Kate
Other Employees Tagged: Franko Hernandez-Engracia
November 04, 2023
As always, Sue Kelly does a wonderful job taking care of my car. She knows cars, is always kind and professional and is a pleasure to work with. I can always trust that my Honda is safe and secure with each my car. She knows cars, is always kind and professional and is a pleasure to work with. I can always trust that my Honda is safe and secure with each service. She is simply the best! More
by HondaFan
Other Employees Tagged: John O'Donnell the best mechanic!
October 31, 2023
Having worked with both Sue and Franco for all my appointments at Lia Honda, it is easy to say they are the best! They and the others are also, friendly, courteous and knowledgeable in the working appointments at Lia Honda, it is easy to say they are the best! They and the others are also, friendly, courteous and knowledgeable in the working of my car. It is always and good experience at Lia. More
by joan.newyork
Other Employees Tagged: Franko Hernandez-Engracia
