Sue Kelly | Page 32

My Service appointment was great. It went smoothly. I arrived on time and Sue Kelly helped me. She explained what was going to take place and she offered me coffee. I went and sat down and was glued t I arrived on time and Sue Kelly helped me. She explained what was going to take place and she offered me coffee. I went and sat down and was glued to the TV along with several other people. Before I knew it Sue Kelly called me and the car was ready. Sue has a nice personality and knows what she is doing , a real asset to Lia Honda. Thanks for running such a great service department. More

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Consistently excellent service Sue Kelly is the reason we have had our Honda’s serviced through the dealership for years. It’s all about trust and Sue has certainly earned ours. Sue Kelly is the reason we have had our Honda’s serviced through the dealership for years. It’s all about trust and Sue has certainly earned ours. Debbie Gambino is also helpful and professional. They make a great team. More

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25k service Everything went as planned! Even found that I needed inspection! Always can count on service department to catch what I miss! I’ve been a customer sin Everything went as planned! Even found that I needed inspection! Always can count on service department to catch what I miss! I’ve been a customer since 1997 and Sue Kelly has always been my contact and fills me in on what maintenance I need for the mileage I have on the auto! More

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Sue Kelly is amazing. She explains everything in a professional matter. And will use her knowledge to help you rent a car if needed, or to just advise you what she would r She explains everything in a professional matter. And will use her knowledge to help you rent a car if needed, or to just advise you what she would recommend as if it were her car. Susan called me right away to let me know the update on my car. and suggested I return my rental so I would not be charged for another day, as my car was ready for pickup. My other car is a Toyota and I use Toyota service. But although they are good, Susan outshines them all. I wish I had two Honda`s. I purchased my Honda CR-V in Pennsylvania, which is near my brothers house. I usually visit him and use Piazza Honda. But Nobody treats me as well as Susan Kelly. More

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Sue Kelly is the best customer service rep EVER!! I was working with a strict budget and had to get my car repaired. I did not know what to expect and they were SO concerned and we were able to work o I was working with a strict budget and had to get my car repaired. I did not know what to expect and they were SO concerned and we were able to work out a dollar amount that fit my budget! I will continue to service my 2009 Honda here as Sue and her co-workers were so, so GREAT! Keep it up guys! More

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Oh man I was so grumpy. I was feeling really grumpy about my car. Sue didn’t seem to notice. Or, if she did, it didn’t affect her friendly service. Now I’m feeling a lot bett I was feeling really grumpy about my car. Sue didn’t seem to notice. Or, if she did, it didn’t affect her friendly service. Now I’m feeling a lot better about my car. Thanks you guys! More

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Always a favorable experience. Debbie Gambino and Sue Kelly are the 2 best people that I have ever met at any dealership for service. They are very considerate, extremely thorough Debbie Gambino and Sue Kelly are the 2 best people that I have ever met at any dealership for service. They are very considerate, extremely thorough about keeping you apprised about what needs to be fixed NOW and what is going to need repairs soon. I know this type of information/ expense doesn't always sit well with some folks but it is how business should be done, honestly and with integrity. If you understand your vehicle and are sensible enough to realize that duct tape and bubblegum are not going to get you thru the tough times then these are the ladies to speak with. I know enough to realize what repairs my car is going to need and not once has this service department tried to force anything extra on me. I will continue to have service done here and can easily recommended them. More

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SUE KELLY IS OUTSTANDING Sue Kelly recently did a great job in assisting me with getting repair work done on my Honda Accord. As always, Sue was very helpful, very polite, and Sue Kelly recently did a great job in assisting me with getting repair work done on my Honda Accord. As always, Sue was very helpful, very polite, and very professional. She is a main reason I have continued to be Honda of Kingston Service Dept. Customer for many years. More

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Professional and pleasant Debora and Sue Always are professional and pleasant when I come in or call for service. They make sure I am aware of whatever is needed to keep my veh Debora and Sue Always are professional and pleasant when I come in or call for service. They make sure I am aware of whatever is needed to keep my vehicle in top shape so that I am safe and my passengers are also. More

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Very knowledgeable service staff I have chosen to use Honda Service in Kingston for many years now. I find the staff very trustworthy and highly competent. Debra Gambino was a gem in I have chosen to use Honda Service in Kingston for many years now. I find the staff very trustworthy and highly competent. Debra Gambino was a gem in helping me understand my last service and arranging for a loaner car because the work was going to take a lot of time and I live a good distance away. Sue Kelly is always fabulous as well. My cars have been well cared for and I would not consider going any where else. More

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